Ken Worhack
GBBought S&S valve spring kit for my 74… Bought S&S valve spring kit for my 74 sportster, alternate part number was listed. Received kpmi kit. Website didn't mention alternate number was not S&S. Nobody could answer question if kibble white makes for S&S. All the springs in the kit were under Harley specification of 1&1/2 outer spring and 1&23/64 for inner spring. So, they repackaged some bad springs and sold them. I am waiting to hear from technical support to clarify this issue. Also contacted kpmi to alert them and see if they can help to clarify this situation.
Michael Butler
GBOrdered exhaust to then get an email… Ordered exhaust to then get an email that they are discontinued a day later. Called manufacture of the exhaust and was told they are not discontinued. Called Dennis Kirk back to get nothing but an excuse. Will never do business with this company again. Highly unprofessional.
James Finn
GBTruly the most unprofessional company… Truly the most unprofessional company i've ever dealt with. Not only did the send me the wrong part for my BMW moto, the part what i originally bought they don't even actually carry. Customer service was less than professional at handling my issue. I would not recommend dealing with Dennis Kirk.
george iski
GBPoor customer service I purchased a $50.00 Dollar gift certificate for my Grandson. He lost / misplaced / destroyed it! I contacted "denniskirk" customer service, and they were happy to replace it, BUT it never came. They told me on three occasions that it was E-mailed to me. hey had the correct address, and I interrogated my computer history, but Nothing! Our club will not buy from them again. I could understand if they just refused to replace the certificate, but can not accept deceit.
Craig Collisi
GBOld tires sold as "New" I ordered 2 supposedly new tires from Dennis Kirk. They showed up fast. The front tire is fine but the rear tire has a manufacture date of MORE than 1.5 years ago. I have never accepted a tire that was sold as "NEW" more than 6 months old. Called customer service and was rudely told there is nothing they can do. Next stop is BBB. Never buy from this company. I have another motorcycle I need tires and parts for and I will never spend another cent at Dennis twerp.