Craig Collisi
GBOld tires sold as "New" I ordered 2 supposedly new tires from Dennis Kirk. They showed up fast. The front tire is fine but the rear tire has a manufacture date of MORE than 1.5 years ago. I have never accepted a tire that was sold as "NEW" more than 6 months old. Called customer service and was rudely told there is nothing they can do. Next stop is BBB. Never buy from this company. I have another motorcycle I need tires and parts for and I will never spend another cent at Dennis twerp.
Bryan Gartland
GBOrdered a pair of factory 47… Ordered a pair of factory 47 handlebars. They sent me the wrong ones. She asked me what the sticker was on the packaging which was correct, but the bars were completely different. Didn’t really make an effort to make it right just pretty much offered to refund. If this one was Stickered wrong they all would be. Not really sure why they couldn’t physically check before sending ended up just ordering from factory 47. Will never use this company again
Paul M.
GBBad Bad Company. Did I say Bad? Used their on line system and entered the Make year and model to order chrome lower belt guard for my motorcycle. Ordered the part and they sent the one I ordered however it was incorrect. Call and spoke to the Women who handles this and she denied that the system did not happen. I used their app 3 times a it came up with the wrong part every time. Besides the wrong part selection using their app she was a nasty Twit. Very bad company to do business with. I recommend that you do not deal with this company I for sure will not. PS I have been buying Motorcycle part for 40 years and this was the worst customer service I have ever received . First time dealing with them, strike one Dennis Kirk your out!
Otto
THIncompetent shop I asked for the cobra fi 2000 for my sportster xl 1200 t superlow. They answerd with a part number but theyr site show that this is not for that type of motorbike They have no competence and dont do any conversation with customers only send some links Dont order from this shop
Nick
GBTerrible customer service Terrible customer service. I will nor be purchasing anything else from Dennis Kirk. They won't back up the parts they send. They just kick the can down the road and blame manufacturers for their mistakes. Sandy is horrible in the customer service department. Also, reading Dennis Kirk's responses to some of these reviews just confirms that I will not be doing business with them again.