We purchased an item a year ago from… We purchased an item a year ago from Dennis Kirk and we were charged on our American Express card ….. just recently we used affirm and canceled the order and refused the package …. Deb in customer care only gave us a partial refund cause of a mix up with American Express …. Not even related to Affirm ….. legal action is next unless refunded on an item we Never received ….

Ordered a pair of factory 47… Ordered a pair of factory 47 handlebars. They sent me the wrong ones. She asked me what the sticker was on the packaging which was correct, but the bars were completely different. Didn’t really make an effort to make it right just pretty much offered to refund. If this one was Stickered wrong they all would be. Not really sure why they couldn’t physically check before sending ended up just ordering from factory 47. Will never use this company again

MN nice! Small town for the world Outstanding customer service! Friendly and knowledgeable sales agents, excellent technical support team. They might make mistakes,but, wouldn't anyone who ships out half a million items a week? Parts and gear for all your riding needs!

Horrible all the way around Horrible all the way around! They sent me bars that looked like someone had returned. Thrown back in a box which when I received one end of the bar was sticking out of the box, tape all over the handle bar and missing hardware Called customer service Kassondra Sweeney which had an attitude like if their poor customer service and crappy packaging and service was my fault. Not even an apology. I should have read the reviews before giving them my business. Live and learn

Ordered cable set at 20% off Ordered cable set at 20% off, received wrong one, re ordered correct one (same exact retail price) so i could use box from original order, sent back original order was credited less than i paid, but was charge full retail for the replacement, called and was told too bad. There are way more accommodating places to buy moto parts from...they don't care about you here... women on the phone is just nasty....