J Cruz
GBHorrible all the way around Horrible all the way around! They sent me bars that looked like someone had returned. Thrown back in a box which when I received one end of the bar was sticking out of the box, tape all over the handle bar and missing hardware Called customer service Kassondra Sweeney which had an attitude like if their poor customer service and crappy packaging and service was my fault. Not even an apology. I should have read the reviews before giving them my business. Live and learn
Craig Collisi
GBOld tires sold as "New" I ordered 2 supposedly new tires from Dennis Kirk. They showed up fast. The front tire is fine but the rear tire has a manufacture date of MORE than 1.5 years ago. I have never accepted a tire that was sold as "NEW" more than 6 months old. Called customer service and was rudely told there is nothing they can do. Next stop is BBB. Never buy from this company. I have another motorcycle I need tires and parts for and I will never spend another cent at Dennis twerp.
Nick
GBTerrible customer service Terrible customer service. I will nor be purchasing anything else from Dennis Kirk. They won't back up the parts they send. They just kick the can down the road and blame manufacturers for their mistakes. Sandy is horrible in the customer service department. Also, reading Dennis Kirk's responses to some of these reviews just confirms that I will not be doing business with them again.
Bryan Gartland
GBOrdered a pair of factory 47… Ordered a pair of factory 47 handlebars. They sent me the wrong ones. She asked me what the sticker was on the packaging which was correct, but the bars were completely different. Didn’t really make an effort to make it right just pretty much offered to refund. If this one was Stickered wrong they all would be. Not really sure why they couldn’t physically check before sending ended up just ordering from factory 47. Will never use this company again
Jeff Brown
GBI wish this company would hire a real tech. I wish this company would hire a real technical whiz instead of the dummies that cannot answer even the simplest of questions. They say a Memphis Shades MEM 3620 WILL not fit a HD Freewheeler. Actually it is the trigger mounting hardware that makes it bike specific. Memphis Shades answered my questions. I never could get a good answer from Dennis Kirk. I almost bought a lowly reviewed HD stock windshield because they at least guarantee it will fit.