Trash Customer Service Purchased a couple of 12s from them, both were damaged. Made me pay shipping to get them fixed, and also made me pay the restocking fee even though I reached out the same day I received them. Customer service sucks, and if you receive a damaged item, it’s not their problem, and don’t expect to get your money back.

I bought everything to out to a system… I bought everything to out to a system together in my truck got everything in time just when i was about to keep the original factory speakers of my truck, my music shop owner advise to purchase this Avatar MBR-65 /6.5 mid range speakers for better sound. I purchased then before installing the system in my truck on June ,21st 2021 i started to continue to check my package through UPS with their tracking number and they kept saying to check tomorrow for Updates on the tracking.so I’ve waited until today June, 29th 2021 no updates package still not receive i tried calling no luck i decided to sent them messages through a portal and they responded saying that they notified me of the June 22, 2021 that those speakers were discontinued i argue that i have not receive any emails what so ever and that i keep a close monitoring on my emails since i just retired From the Army we do most of business paper work wise through emails. This lady name BRANDICE WAS VERY RUDE!!! I offer to pick up some other speaker for a difference in hopes that they help me with the cost since I've been waiting for this discontinued speakers. The entire time she was messaging me back and forth not wanting to hear me out saying that they notified me accusing me lime i was lying, so i decide to call them which i did gave them a call some other lady answer was very nice stated that they will provide me with a tracking number for a new order i wanted in a matter of a few days at no cost or anything. I hung up and this Brandice call me back been very abusive saying THAT THEY WILL NOT COVER ANY LOSSES because this was not their fault that i have to pay a $100 dollars plus tax difference , because the lady that i spoke to before is new and is training and this is her fault she didn't inform me. She was the entire time been very rude about additional charges. i just spent sadly a great amount of money with this shop! If i only new that they were not professional to their customers and or polite or had customer service skills i would have taken my business some where else with CT SOUNDS, ALPHARDAUDIO ETCC. This BRANDICE said she was the manager when i ask for one and refuse to further assist me so i ask for a refund she did not care or was concern at all she just want it her money!!!!

Do not buy any mechman alternators from… Do not buy any mechman alternators from them. They have no warranty coverage other than they might fix them but no money back . Avoid Nicholas Medina ...horrible customer service

This company sales faulty equipment This company sales faulty equipment. I ordered a amp for my son for Christmas and it didn't work. We contacted customer support and got the run around. We didn't ask for a refund we asked for a replacement and was told that we have to send it to the company that made the amp. In other words they don't care about customer satisfaction it's not their problem.

Customer service non existent watch out Customer service non existent I guess they make enough doe they don't give a chit! Canceledan order and switch amps was told expect refund 2 to 3 biz days. Fair enough. It now been 10 they don't answer the phone when they do they say we tried to refund your card wont except it. Excuse me that's complete bull. So contested the charge with my credit card. Sure hope their equipment is better than their service. I'm having my doughts now