Please rethink your purchase from here. His return or may I say replace policy is terrible. Only plan of replacing a faulty amp 1 time any other time he will talk down to you as if you're a child and you're stuck with a paper weight. The first amp was faulty and the second lasted 4 days. All electrical was up to par and it wasn't user error so no one can blame it on that. He just let go two of his best employees. One was his enclosure builder. Now no one else is building enclosures for him and if so no where near as great as the original. The second was in charge of packaging, shipping and delivery. I normally don't do reviews but the people must know. He got greedy what happens when you get greedy you lose it all. OH and who charges 25$ for his signature that when he's not there to sign it someone else does...

Cerwin Vegas CUPRO5k Amp Hello My name Timothy Walker from Atl ga.I order a Cerwin Vegas CUPRO5k Amp..on Feb 15.-2023.it Came today Early this morning.I wasn't expecting to come this early but I'm so happy can't wait to hook it up.Thanks Jacob and Jonathan price for my order I will be ordering more from your company..Also The tracking your package was on point.😊

Trash Customer Service Purchased a couple of 12s from them, both were damaged. Made me pay shipping to get them fixed, and also made me pay the restocking fee even though I reached out the same day I received them. Customer service sucks, and if you receive a damaged item, it’s not their problem, and don’t expect to get your money back.

Beware! If you're wondering if you should give down4sound a try regarding their in house amps, listen to me, DON'T!! A few months ago, I was debating getting their JP 234, four channel amp, and finally took the chance on em.... That was 3 months ago. The amp got installed about 3 weeks after purchasing, and a few days ago, started making so much noise/static, it's unusable! Although I paid extra for a 2 year warranty, I have been told I will have to pay for the repair and shipping both ways to their repair ship in Florida!! These folks are Class A Con Artists!! Stay away!!

This company sales faulty equipment This company sales faulty equipment. I ordered a amp for my son for Christmas and it didn't work. We contacted customer support and got the run around. We didn't ask for a refund we asked for a replacement and was told that we have to send it to the company that made the amp. In other words they don't care about customer satisfaction it's not their problem.