This company sales faulty equipment This company sales faulty equipment. I ordered a amp for my son for Christmas and it didn't work. We contacted customer support and got the run around. We didn't ask for a refund we asked for a replacement and was told that we have to send it to the company that made the amp. In other words they don't care about customer satisfaction it's not their problem.

Find another place if you want customer service Placed a order on Sept 20th UPS label marked shipped.I haven't received and UPS says they haven't received the items. When emailing either no response or the ones they answer is no answer. Customer service is the worst I've dealt with in a company and I've ordered alot of stuff from other places with no issues. The person that helped me seemed more suited with a coloring book and crayons than customer service. First and last time ordering from them.

terrible customer service / slow shipping I bought a sub woofer with built in amp. It took over 3 weeks to get the unit. By then I already bought a better unit from "Crushfield" and had it installed,. They take forever to send the unit. Very slow shipping and order fulfillment. I never opened the box and wanted to return the unit. They took 2 weeks to finally agree to take the unit back. I still have not received my refund. I am calling my credit card company to do a charge back.. they suck use Crushfield.

Beware! If you're wondering if you should give down4sound a try regarding their in house amps, listen to me, DON'T!! A few months ago, I was debating getting their JP 234, four channel amp, and finally took the chance on em.... That was 3 months ago. The amp got installed about 3 weeks after purchasing, and a few days ago, started making so much noise/static, it's unusable! Although I paid extra for a 2 year warranty, I have been told I will have to pay for the repair and shipping both ways to their repair ship in Florida!! These folks are Class A Con Artists!! Stay away!!

First I want to Thank Noel for Helping… First I want to Thank Noel for Helping Every Day For 3 Days with the financing. They were down to only a few People and She still found the time to Help EVERY TIME!!! Second COME ON MAN They have the best Subwoofers Online. If You’ve done research with the other big Companies You’ll See His selection is 10Xs better.