Had to contact Morris 4x4 three… Had to contact Morris 4x4 three seperate times when shipping date came and passed. Company has not reached out a single time when the order continues to be delayed. I have had to make contact each time. Currently waiting on my 4th updated ship by date because this company misleads about their stock on hand. Two thumbs down 👎 👎

Wrong part sent as others mentioned, $120 return fee on $172 item I had the exact same experience as someone else mentioned. Ordered part for correct model 2008 year for my Wrangler. They sent confirmation of model year 2011. I didnt notice until item got here and I got it out of package. Now they are asking >$100 for return on a $172 item. I have ordered a replacement 3 biz days ago and havent heard from them yet.

Poor Customer Service Placed an order for a steering stabilizer. Waited for a week with no shipping confirmation. Contacted them to cancel the order. 4 business days after the cancellation, the order shipped. When I requested to return the item, I had to pay a $15 return shipping fee. This is very poor customer service and completely unacceptable. I'll take my business elsewhere in the future.

Ridiculously bad customer service Ridiculously bad customer service, my package arrived with some parts missing. Over 2 months later l still haven't got my parts. Repeatedly lied too by numerous staff members by email and online chat, no one cares.....you are literally wasting your breath trying to complain. I ended up chatting to 'Bailey' on their Instagram page, again nothing but lies and stalling. The incompetence and lack of professionalism is simply mind blowing.

STAY AWAY | SCAM BUSINESS On May 1, 2023 i reached out to the Morris in requesting a refund for the defective product. The product sent was defective when installing it in my vehicle. It’s a brake booster, which controls the entire vehicle braking system. If it’s defective, it will cause an accident. This is a huge matter for a company that sent a faulty item. The merchant responded and said they would need to reach out to the manufacturer to process this return. I was confused as to why they need to contact the manufacturer for a return that was bought directly from the Morris 4x4 website. As a customer, we have rights to return a defective product (stated in their return policy), and the process should be easily handled. However, their support and service was difficult. This has caused more time, money and energy as the vehicle is my daily driver and now it does not operate. I recommend to shop elsewhere, and save yourself the time in getting quality parts from a reliable source. I should have checked the reviews on the internet prior to purchasing such an expensive product that i still have not receive my refund for a defective product after shipping it back to them.