Initial quote then can't get a hold of anyone! I got the initial review but can't get a hold of anyone email or phone? I've emailed twice and called 3 times to the northern california line- It makes you nervous to book transportation for a wedding if you can never get a hold of anyone! It's like a ghost company. But somehow I keep getting auto emails to review the service! So here you go

A Failure on all levels Nobody that I talked to had even a basic understanding of English. They confused very simple common names and basic directions. Their first invoice listed an acceptable price but their second was absurdly overpriced. The reason for the second bill was because, they do not understand basic English. Once the bill arrived, they included over $1,300.00 worth of surprise charges and faulty math. Me and my company will never use this company again.

Can not get a straight answer out of… Can not get a straight answer out of them. Will not respond to emails. Finally gave up because no one would get back to me. Awful experience go any where else. Seriously. Anywhere.

They were difficult to communicate with… They were difficult to communicate with and acted as though I was bothering them by asking for confirmation (which never came). They were also BY FAR the most expensive charter rental in the area. Keep looking and avoid Prompt charter

As a customer was a great experience As a customer was a great experience, form the email thru the experience driver we had .We had more them 20 guest transporting form the Hotel to teh venue and at did work as clock .. Thanks Again Tom for the kinds and hosnety .. I would recommend and used again if i need ..