Looking for 5 stars quality service-You just found it! As an organization, I have been working with Prompt Charters for 6 years and I don't have no complaints about their service. I don't encourage you to do it , but the manager was able to accommodate my last minute requests in a heartbeat or replying to my emails even on weekends. I am more than satisfied with their service, but also impressed! I would recommend you to contact them with no hesitation. John SHAJI is very professional and the BEST! ( Spanish )Esta compania es muy professional y cumple con sus responsabildades . Nunca me ha fallado. ( French)- Mon experience avec cette compagnie a ete tres satisfaisante. De ce fait je la recommande a quiconque voulant d'un service de qualite irreprochable!

Never got a contract I could sign as… Never got a contract I could sign as the contract never reflected the terms I required. When asked where you located there was no response. Price continue d to increase daily. Planned tour was ultimately cancelled

Incommunicative & Unprofessional Incommunicative I had submitted an online query regarding a minibus hire for a company event. I never heard back, so I called the customer service line. The representative just answered "Hello?" without identifying the company, so I wasn't even sure I had the right number. I told him we needed to get a quote. He had to look in their email trash to find the email that had been sent to me, which I never received initially, which provided the quote. This poor experience in just obtaining a quote does not make me feel very confident about using this service.

As a customer was a great experience As a customer was a great experience, form the email thru the experience driver we had .We had more them 20 guest transporting form the Hotel to teh venue and at did work as clock .. Thanks Again Tom for the kinds and hosnety .. I would recommend and used again if i need ..

Poor Customer Service Estimate did not match formal quote even though details did not change. Was not apprised of fuel charge and upfront added gratuity. Does not respond to emails. Working from a different state. We'll be looking for someone in Georgia with better customer service.