customer
GBA Failure on all levels Nobody that I talked to had even a basic understanding of English. They confused very simple common names and basic directions. Their first invoice listed an acceptable price but their second was absurdly overpriced. The reason for the second bill was because, they do not understand basic English. Once the bill arrived, they included over $1,300.00 worth of surprise charges and faulty math. Me and my company will never use this company again.
Local legend
GBNah bro bro, communication should be key but it AINT Mf awful b. Alright real talk, these mfs don't even know how to talk!! Customer service? WACK! Availability? WACK! Quote confirmations? WACK! Stick with uber cuz these guys aint it fr fr.
customer
GBThe reservation department sucked.They… The reservation department sucked.They didn't get it right and in the end they charged my card more than it was quoted.I emailed them but no response. The driver was great. I would not recommend this company at all.
Glenda
GBI would give five stars, but... I would give five stars, but it was difficult to get a response when we were inquiring about the service. We had to give a credit card with the contract - THEN - they said they would check availability (I thought the contract and credit card were securing the service). The other thing is the cost was very high, but by the point we found out that they did have availability, we were running out of time.
Jade
GBInitial quote then can't get a hold of anyone! I got the initial review but can't get a hold of anyone email or phone? I've emailed twice and called 3 times to the northern california line- It makes you nervous to book transportation for a wedding if you can never get a hold of anyone! It's like a ghost company. But somehow I keep getting auto emails to review the service! So here you go