They Lied about the add on products… They Lied about the add on products they sold to us on the car and we asked for a refund and they refused. The salesman was fired weeks later but the manager refused to give us a refund on false information given by the salesman.

Echopark Marietta, GA After shopping for cars online I saw competitor Echo park. I called for an appointment. I was skeptical, but first impressions mean a lot as my first car to test drive was lined up at the door by Dorian my sales person. He was professional and knowledgeable. I came back a week later and I then compared 3 vehicles all lined up. I made my decision to purchase. I will recommend Echopark.

Our associate did not mention or point… Our associate did not mention or point out our windshield had been replaced. We tried to contact Echopark for ten days to try and set up a return with the same model. We were even willing to pay the difference in vehicle costs. We were finally able to contact Echopark and they suggested we trade in the vehicle. Trade in the vehicle we purchased from them a week ago because our safety fears are not important enough to make a customer for life.

Got a Lemon Where I’m from, it’s called a lemon. Things started going wrong less than 1 month after purchase. I needed new brakes/rotors etc, over $1100. It wasn’t that Echo lied about a good inspection prior selling it- it’s the run around, several more credit checks & no accountability when I sought an exchange. In under 5 months, 2 major repairs plus a 3rd (engine light on) to be done when I come up w/additional $1K to fix/ invoice attached. Before I had left last visit, customer “satisfaction” reps agreed- I was out of luck for buying a crappy car FROM THEM because they wouldn’t exchange a car w/no value. Echo’s final offer after I had purchased, made car payments + 2 repairs in under 5 months was to ask for + $5k down payment on a different car. Yes, they asked me for $5000 more dollares, That’s my experience w/ Echo.

Great Service My daughter purchased a car at EchoPark and was very pleased with the experience. I went a week later and purchased a car. Shikar (Shaq) Hawramy, Experience Manager, was top notch, very helpful and knowledgeable. The best experience I’ve ever had purchasing a vehicle.