Generation of untrained kids (except for social science and equality)) I found that Thornton EP is a fast talk poorly managed z and millennial dealership.. Many lack social skills yet make $25/hr to sell overpriced (3-6k over KBB) cars. They keep sending emails asking to sell a car I bought there so I called and they didn't know what to say or how to proceed. As if no one knew EP runs ads..? Their website page designed to value cars and contact sellers is dysfunctional and calling was a waste of time. This is our future folks. The Colorado indoctrinated woke generation in charge.

Be aware of the superfine print Be aware of the superfine print! We saw a deal listed as "Great" for the car we were interested in buying, and visited Echo Park to test drive/buy the car. It wasn't until we asked for the purchase order that we discovered an added fee for some "Paint Protection". NOT listed on the Autotrader ad - apparently is IS listed on Echo Park's website... if you scroll all the way to the bottom. They refused to remove the fee.

Great Service My daughter purchased a car at EchoPark and was very pleased with the experience. I went a week later and purchased a car. Shikar (Shaq) Hawramy, Experience Manager, was top notch, very helpful and knowledgeable. The best experience I’ve ever had purchasing a vehicle.

Purchased a car 3 months ago Purchased a car 3 months ago. I told the salesperson I already had an approved rate with my credit union. She said they could match it with who they used which they did. She did not tell me they were going to pull my credit 4 times. Also, I told her I wanted nothing extra just the car. She added everything else she could permaplate, interior detailing, gap and extended warranty without telling me. They make you sign on an iPad which makes it very difficult to see what you're agreeing to. They then take your car and clean it. Which is actually adding the permallate and interior protectant without your knowledge. They print off documents and put them in an envelope. When I realized she had added everything costing $6,000 I requested all to be canceled. The told they protectant couldn't be canceled because it was applied. This is a scam! Now I'm having trouble getting anything refunded.

Sales rep lied to me during purchase… Sales rep lied to me during purchase which ended up with me paying more tax. Now going through trying to get something done with the title and I have been given the run around multiple times with no one seeming to help. The car was a decent deal but with dealing with all the other stuff is a giant pain, buy somewhere else if you can. The second they sign the contract the post sale support is pretty terrible.