Susan Martin
GBDONT BE STUPID DONT BE STUPID! Echo Park has very high finance rates! And after they DING your credit more times than you can imagine, and PLASTER YOUR FINANCIAL INFORMATION ALL OVER EVERY BANK ANYWHERE, YOU WILL BE VERY VERY SORRY YOU EVER DEALT WITH ECHO PARK!!! AND STAND BY TO GET YOUR LIFE AND PERONAL INFO HACKED, AS THEY COULD CARE LESS WHO GETS ACCESS TO YOUR PERSONAL DATA!
Melissa Cannon
GBWe are still waiting on our tag!! 2 1/2 months later! We are still waiting on our license plate. Purchased a truck on March 10, 2021 from the Greenville, SC location. We followed the directions EXACTLY as we were told when we signed the paperwork (pay property taxes, send in via email and a tag would be requested immediately). Our first temporary tag expired 45 days later and was renewed. We were told there was a title issue in Texas and it would be handled right away. Here it is 75 days later and we are still waiting on a tag and Echopark refuses to return phone calls or emails. The DMV has no record of any paperwork being turned in. Will NEVER do business with Echopark again and will definitely not recommend them to anyone.
Jesus Sierra
GBOur associate did not mention or point… Our associate did not mention or point out our windshield had been replaced. We tried to contact Echopark for ten days to try and set up a return with the same model. We were even willing to pay the difference in vehicle costs. We were finally able to contact Echopark and they suggested we trade in the vehicle. Trade in the vehicle we purchased from them a week ago because our safety fears are not important enough to make a customer for life.
Tyler
GBSales rep lied to me during purchase… Sales rep lied to me during purchase which ended up with me paying more tax. Now going through trying to get something done with the title and I have been given the run around multiple times with no one seeming to help. The car was a decent deal but with dealing with all the other stuff is a giant pain, buy somewhere else if you can. The second they sign the contract the post sale support is pretty terrible.
Jimmy
GBGeneration of untrained kids (except for social science and equality)) I found that Thornton EP is a fast talk poorly managed z and millennial dealership.. Many lack social skills yet make $25/hr to sell overpriced (3-6k over KBB) cars. They keep sending emails asking to sell a car I bought there so I called and they didn't know what to say or how to proceed. As if no one knew EP runs ads..? Their website page designed to value cars and contact sellers is dysfunctional and calling was a waste of time. This is our future folks. The Colorado indoctrinated woke generation in charge.