Sales rep lied to me during purchase… Sales rep lied to me during purchase which ended up with me paying more tax. Now going through trying to get something done with the title and I have been given the run around multiple times with no one seeming to help. The car was a decent deal but with dealing with all the other stuff is a giant pain, buy somewhere else if you can. The second they sign the contract the post sale support is pretty terrible.

Got a Lemon Where I’m from, it’s called a lemon. Things started going wrong less than 1 month after purchase. I needed new brakes/rotors etc, over $1100. It wasn’t that Echo lied about a good inspection prior selling it- it’s the run around, several more credit checks & no accountability when I sought an exchange. In under 5 months, 2 major repairs plus a 3rd (engine light on) to be done when I come up w/additional $1K to fix/ invoice attached. Before I had left last visit, customer “satisfaction” reps agreed- I was out of luck for buying a crappy car FROM THEM because they wouldn’t exchange a car w/no value. Echo’s final offer after I had purchased, made car payments + 2 repairs in under 5 months was to ask for + $5k down payment on a different car. Yes, they asked me for $5000 more dollares, That’s my experience w/ Echo.

I am writing this review to alert you… I am writing this review to alert you all that any place that has this many 5 star reviews and this many 1 star reviews is obviously disreputable. The good reviews are mostly fake. We looked at a Ford F150XL Hybrid. Something is obviously wrong with it because, it is 10-15 thousand below market value. What does that mean? It means the truck was probably a flood car or had an “off the books” wreck and repair. Buyer Beware !!

Generation of untrained kids (except for social science and equality)) I found that Thornton EP is a fast talk poorly managed z and millennial dealership.. Many lack social skills yet make $25/hr to sell overpriced (3-6k over KBB) cars. They keep sending emails asking to sell a car I bought there so I called and they didn't know what to say or how to proceed. As if no one knew EP runs ads..? Their website page designed to value cars and contact sellers is dysfunctional and calling was a waste of time. This is our future folks. The Colorado indoctrinated woke generation in charge.

I bought a truck from Echo Park in… I bought a truck from Echo Park in Thorton Colorado last year. When I got home my boyfriend right away said I had an exhaust leak. As a female medical professional and not a mechanic I was not able to detect this when I bought the truck. I find it sneaky and dishonest to sell something that has an obvious problem to a women/person that clearly isn't mechanical. I wasn't too concerned because I bought the extra warranty. Long, long, long story short it took them over 5 months, multiple trips to dealerships hours away to approve the repair. In the end they shorted me $800 because the cost of repairs had increased in the 5 months they took from getting the estimate to approving the repair with the price increase during the post pandemic supply shortage and more damage being done during those 5 months of having to wait and nag. Don't trust them, classic used car salesmen.