Cornelious A. Davis
GBWarning!!! Bad Business! I am having a serious problem getting my refund. A friend of mine ordered a 3 piece mesh grille for a 2006 Mercedes Benz c230 on my behalf. It was ordered back in September 2014. Well the order literally took over a month. When the part did come it was the wrong part. I had to pay for return shipment. It was several weeks before the return shipment was confirmed that it had arrived back to Ilovebodykits distribution center. So I was told that I needed to send pictures of my front bumper to get correct parts shipped. They had to check to see how long it would take to get that part in because they didn't have it in stock. I requested my refund. I have made countless calls to the company. I have gotten lies and excuses on why I haven't received the refund. I've been told emails have been sent out to confirm refund, but have yet to receive one email about a refund only on there current Sale specials. It has been well over a month and still no refund. It's only $156.25. It's not a big refund. They didn't even offer to pay for my cost of having to ship the merchandise back to them. I'm convinced at this point that Ilovebodykits.com is operating a fraudulent and dishonest business. All I want is my refund. They have their merchandise. UPDATE: Jan 12, 2014 Finally got notice from PayPal that Ilovebodykits.com has refunded account. This has been a long journey, but is finally over. I will never do business with this company again. If I was you I would think twice before doing business with this company.
jeff
GBhorrible, buy elsewhere i waited for 2 months for a front bumper for my mercedes, so i call and the guy stated he wanted to make sure i wanted the bumper before he sent it. well i think i did since i guy you my credit card to charge me and answered you email stating i wanted to buy. then 2 weeks later i call again and he tells me they cant send me a bumper because it isnt correct and that someone should have called me to tell me. Look i dont write reviews but this place is not worth your time same guy answers phone everytime then acts like he has all these people doing the work . please stay away and save the hassel , go to a better company look all 1 stars on revies that tells you something.
Eddie
GBSTAY AWAY FROM THIS PLACE. FAR FAR AWAY. WORST CUSTOMER SERVICE Ordered tail lights for my veh. I received them with stress cracks around the edges. It took forever to get in touch with them. Their customer service is a joke. Finally got them to email me a return label to ship back. I waited 2 months for them to give back the refund. Everytime i called they came up with a different excuse of why they didn't refund me yet. I had to call paypal & have them solve the issue.
Kerry Cheng
GBthanks Ilovebodykits, I will bring more business to you guys! I have purchased my Tiburon body kits from ilovebodykits, I ve received my parts in about less than 2 weeks after its ordered. The kit came in good condition however there was some fitting issue but Henry from the tech department has guided me through, even spoke with the bodyshop and gave them valuable info with the install. Since the shop never done any fiberglass kit installation before, Henry actually gave them the detail on each installation step and what to expect. I got my car back from the shop after 3 weeks and it looks awesome. Thanks to Henry and other working staffs. I am not sure how other negative feedbacks came from. I was referred by racing team from my area that they have bought multiple parts from Ilovebodykits and they are all happy with the parts and service. The staff are very knowledgeable and friendly. I will definitely shop again if I need anything else for my or my girlfriend's car.
Noreen
GBRip Off Company I wouldn't even rate it with one star. This is a company ran out of a person's home the way they do business. They are not Professional, nor are they a reputable company, when they answer the phone, they say what or yes!!, like you are bothering them. They take a long time to send the parts and they send the wrong ones that don't work for your vehicle as described on their website. Then when you ship them the parts back they say they arrived damaged and then won't refund your money.