Mildrid Anolik
GBWorst Experiance. STAY AWAY FROM THIS BUSINESS!!! I had ordered Wheel Spacers for my husbands BMW as a Christmas present December 4, 2014. I did not receive the order until January 10, 2015. It took them over a month to ship the order. When it finally arrived, my husband opened the boxes only to find out that the Spacers Came with the wrong size bolt. The bolts wouldn't even screw halway in to the wheel spacer. When I inquired about them sending me the right part (extended Bolts) no response. Order literally took over a month. I am beyond upset that I paid $294 for them and I didn't even get what I wanted. I have made countless attempts to have them send me the correct Bolts but I'm finally giving up because they do not care. They have their money and that is all that matters! I'm finally convinced at this point that Ilovebodykits.com is operating a fraudulent and dishonest business. I will never ever do business with this company again, and I want to warn everyone and anyone who is thinking about making a purchase from this business. Stay away. Use EBay or Amazon! Save yourself the time and frustration.
cm
GBShould of research more before buying from this company Unfortunately I did not look for reviews before buying from this company. I ordered a body kit, I actually got it in 10 days, however, one of the side skirts was cracked, and I tried to fit the bumper myself first, and it wouldn't even fit around the headlights. So I had a buddy who works in an auto body shop come by my house, we did some minor sanding around the edges of the bumper to get it to fit. He then told me, this product is a piece of sh!t, and I should return it and get a refund, the amount of work that would need to be done to get this to fit properly would cost more than the bumper was worth to get, and still the fender and bumper over the wheelwell would never line up, no matter how much work was put into it. So I put in their stupid online RMA request and told them what was going on, I then got a reply back with an RMA, I packed up the entire kit and shipped it back COD since they would not refund me shipping charges. Well, the shipping company tried to deliver it a few times, each time they told the driver they weren't paying the charge. I was contacted by the shipping company, SAIA, and was told they have had a few bad dealings with this company themselves, and that they currently have 2 boxes sent back COD that neither party will pay. Anyway, I am not an @ss, so I paid the charge to SAIA, since it isn't their fault for this company's porr business habbits. In the mean time of waiting for it to be delivered to the company, I got a respnse again from the RMA department telling me they can't accept the return for the front bumper since I sanded the OUTSIDE edge. When I replied and asked why, and explained again that it doesn't matter about return because they can't resell a POS bumper that doesn't fit the vehicle anyway, they completely ignored my numerous emai's, and the supposed GM, Henry, basically told me, "whatever" and hung up on me. In the end, I returned the entire kit, was only credited back HALF of the amount, and ended up paying just under $400 in shipping. They refused everything, and becuase they have the wording JUST right in their web page, you can't fight them back legally because they are covered by law, even though every lawyer in the country and judge knows these people are basically scam artists and assholes. DON'T BUY FROM THEM
Eddie
GBSTAY AWAY FROM THIS PLACE. FAR FAR AWAY. WORST CUSTOMER SERVICE Ordered tail lights for my veh. I received them with stress cracks around the edges. It took forever to get in touch with them. Their customer service is a joke. Finally got them to email me a return label to ship back. I waited 2 months for them to give back the refund. Everytime i called they came up with a different excuse of why they didn't refund me yet. I had to call paypal & have them solve the issue.
Denise
GBDon't waste your time ordering from I Love Body Kits! I ordered my replacement bumper, received an email confirmation, then nothing! After 10 days I called and was told it was being packed for shipping as we spoke. Waited another 5 days and called back. Was told AGAIN that it would be shipped the next day. Same thing happened again. After the 4th call, I was told it had shipped but was sent back so they would use a different carrier. Well, that never happened. The ONLY good thing was that they refunded my money quickly. It has now been 6 weeks and I had to order from another company.
Delone
GBquick, easy, and no complaints Last Friday I placed an order for some Spec-D tuning headlights for 2003 Jetta. I was so excited when i found that there was a sale "free Shipping" so i immediately placed my order, after i decided to do some research on this company and in doing so I was terrified from what seemed like nothing but bad reviews. I thereafter called my bank to cancel the order but it was too late the money was taken out. So i decided to give this business the benefit of the doubt and i Can honestly say i am very glad i did. my new headlights are great and i am extremely satisfied.. Overall a solid product making me happy i gave them a chance. My only concern was that my order form did not contain a tracking number. Came two days earlier than ecstuning and i ordered on the same day. Thanks Ilovebodykits.com(1 satisfied customer)