Won't refund I ordered some taillights last June and they were the wrong ones. So I sent them back to get a refund. Fast forward to January and still no refund. So I called them and told them to use the money they owe me on another product and I still haven't received my fog lights neither, and it's the middle of February. So I told them they can have that money and I'm reporting them to the BBB.

Poor customer service, defective product My fiance bought me a roof rack for my FJ for Christmas from ilovebodykits.com. Shortly after Christmas, my dad and I attempted to assemble and install the rack. The rack feet would not fit flush to the roof no matter what we tried. My fiance attempted a few times to call with no answer. On 12.28.12 I submitted an official report that my product was defective. A few days later I received an email stating they were out of the office for the holiday and my report would be addressed in the next few days. Two weeks went by without response. I emailed the individual that emailed me that message and he was quite rude in his response, saying that I had not followed through on instruction they had sent me to send them images. I explained that I was sorry and sent the images, but I had never received instruction to send images. In fact, the site had my report listed as resolved, which I found a little humorous. After many more phone calls prompting them to resolve the issue, I received a return shipment label on 2.6.13. I will admit the next delay was my fault because I was busy with work and personal things...and I needed a truck to get the package to UPS so it was shipped 2.19.13, arrived at their facility 2.21.13. They are claiming they have no record of it arriving, which is interesting because I have record right here of Chen signing for it, and will not send a new rack until they do. It feels like we are being scammed, an expensive scam. Update: I originally posted this review on March 12. Later that day we were informed that they finally found record of the rack being received and that it was on backorder indefinitely. They offered to give the money back on the stipulation that we take down this review. I would not suggest doing business with this company.

Worst Experiance. STAY AWAY FROM THIS BUSINESS!!! I had ordered Wheel Spacers for my husbands BMW as a Christmas present December 4, 2014. I did not receive the order until January 10, 2015. It took them over a month to ship the order. When it finally arrived, my husband opened the boxes only to find out that the Spacers Came with the wrong size bolt. The bolts wouldn't even screw halway in to the wheel spacer. When I inquired about them sending me the right part (extended Bolts) no response. Order literally took over a month. I am beyond upset that I paid $294 for them and I didn't even get what I wanted. I have made countless attempts to have them send me the correct Bolts but I'm finally giving up because they do not care. They have their money and that is all that matters! I'm finally convinced at this point that Ilovebodykits.com is operating a fraudulent and dishonest business. I will never ever do business with this company again, and I want to warn everyone and anyone who is thinking about making a purchase from this business. Stay away. Use EBay or Amazon! Save yourself the time and frustration.

thanks Ilovebodykits, I will bring more business to you guys! I have purchased my Tiburon body kits from ilovebodykits, I ve received my parts in about less than 2 weeks after its ordered. The kit came in good condition however there was some fitting issue but Henry from the tech department has guided me through, even spoke with the bodyshop and gave them valuable info with the install. Since the shop never done any fiberglass kit installation before, Henry actually gave them the detail on each installation step and what to expect. I got my car back from the shop after 3 weeks and it looks awesome. Thanks to Henry and other working staffs. I am not sure how other negative feedbacks came from. I was referred by racing team from my area that they have bought multiple parts from Ilovebodykits and they are all happy with the parts and service. The staff are very knowledgeable and friendly. I will definitely shop again if I need anything else for my or my girlfriend's car.

STAY AWAY FROM THIS PLACE. FAR FAR AWAY. WORST CUSTOMER SERVICE Ordered tail lights for my veh. I received them with stress cracks around the edges. It took forever to get in touch with them. Their customer service is a joke. Finally got them to email me a return label to ship back. I waited 2 months for them to give back the refund. Everytime i called they came up with a different excuse of why they didn't refund me yet. I had to call paypal & have them solve the issue.