LWV
GBSUNRISE MOTORS IS TREMENDOUS!! I was so pleased with the service from Sunrise Motors in South Hackensack, NJ, Christina along with Ehab helped me so much with the purchase of my new car! They worked with me every step of the way to make sure, I was satisfied with the purchase of my new vehicle! The whole entire staff was courteous and professional, even the finance guy Pat, helped secure my loan and purchase! The General Manager does all of the leg work which is awesome, I really think that shows how interested Sunrise Motors is in pleasing there customers/clients. I will definitely be back at Sunrise Motors for my next purchase, but first I'll just enjoy my new SUV! Thanks Guys!
J Dallas Parr
GBPurchased a car from the folks at… Purchased a car from the folks at Sunrise Motors. The front sales experience was nice. No pressure etc. Test drove the car with no issues. During purchase we asked the question, what if the car dies on the way home? The answer was we will help you all we can. Well, It died 1.5hrs into the drive home. Threw a code and went into limp mode. On Highway 80 this was not fun. Called the sales person and his first response was for me to get the car towed back to his shop on my dime and energy. If I owned this business I would have immediately contacted a towing company for this customer and got them a ride home. I looked under the hood and parts were disconnected under the beauty shield. Had to drive home 60 miles in limp mode. I then tried to get Sunrise Motors to help me but no luck. In the end it cost $200.00 at a dealer to reconnect parts and clear code. Sunrise Motors has not made any attempts to pay for this cost. Burned by the typical sales effort. Be prepared if something happens. You will be on your own.
Maciej
GBthey sent a partial check for my payoff … they sent a partial check for my payoff and BOUNCED THE CHECK! the NJ MVC pulled their dealer license. EVERY VICTIM, MAKE SURE YOU CONTACT THE BERGEN COUNTY PROSECUTOR'S OFFICE TO REPORT THEM FOR FRAUD. I did!
Jose
GBUpset..not ever... This was probably the worst experience ever . I wouldn't ever recommend this dealership to anyone especially if you're out of state. I purchased a vehicle a little over 2 months making my second payment and only drove it for a month. Why ? Bc these people don't know how to register a car . I've been without a car for going onto 3weeks and what they try to sale me on was a extentions letter for my exp. Temp Plates in NY that doesn't go well ..So instead of dealing with getting pulled over and court bull I put my car to the side.. not the salesman who is clueless or the owner returned my 30 phone calls and 15msgs..all I was asking from them is to remburst me for the days I paided for a cab this wasn't my fault at all...unbelievable. ..I still have no plates and all of sudden now their missing paperwork or paperwork not correct (that's should've been done the moment I left the dealership not 2 months later) ...I'm still struggling to get in contact with the right person but apparently no one gives a F...still no plates , no feedback, not even a email. Worst place to buy a car ...save your money and the headaches. .and fine a reliable place because this one isn't believe it.
DAISY
GBvery satisfied customer I was very pleased with the professionalism provided by everyone in the dealership. I was there for a short period of time and drove out with my vehicle. Thank you to Brian my salesman, Eric sales manager, Cristina admin and definitely Pat the financial guru. Thank you everyone in Sunrise Motors it was a great experience.