DAISY
GBvery satisfied customer I was very pleased with the professionalism provided by everyone in the dealership. I was there for a short period of time and drove out with my vehicle. Thank you to Brian my salesman, Eric sales manager, Cristina admin and definitely Pat the financial guru. Thank you everyone in Sunrise Motors it was a great experience.
JACKI
GBAppalled Bear with me please, this is going to be a long one, but if you don't want to be cheated please read this. March 26th I financed my first car, and they saw an inexperienced young woman. Immediately I was taken advantage of by a shark named Pat (finance dept). The car I was purchasing was advertised online at $8988 after signing all the paperwork the last thing they made me sign was the bill of sale where the selling price was listed as $9600. I get home go through my paperwork and realize this mistake. Upon speaking to Pat I was told that the extra $612 dollars in the selling price was a fee the bank charged them for my loan since I had bad credit. I spoke with the bank and they said they don't charge extra fees so whatever is written in the contract is what it is. I then read the contract word for word.. again and still found nothing stating about this extra fee. Pat had told me he cant break it out individually like the other fees that were listed, because it was illegal. Well if it was illegal then I shouldn't be charged for it period. That's their fee not mine. I pay the 16% interest for my bad credit. Well the car they sold me had issues so they had me sign a we owe you kind of thing. They had the car for 2 weeks when i picked up the car from being serviced I spoke to Pat again. Where I recorded him with my voice recorder app. He told me the same thing as the first time. When I told him what the bank said he told me that they aren't going to tell me about the "hidden" fee As soon as I told Pat I was going to consult my lawyer he immediately became defensive. Screaming at me that he doesn't want any unhappy customers so come back Monday where I will be given my $4000 back. Did that got my refund, gave them their car back. I spoke to the bank and the dealership about what I myself had to do to get the loan removed from my credit report. I was told to do nothing the dealer ship would rewind the sale, and deal with the bank directly. Fast forward to today and the bank is telling me that I owe $490 for non payment. This is incredible, and if it doesn't get taken care of I'm going to end up suing Sunrise Motors Inc. because I refuse to pay for a car that I don't have. BEWARE when dealing with Sunrise.
laura marino
GBWORST DEALERSHIP EVER DO NOT BUY A CAR FROM SUNRISE MOTORS THEY R LIARS AND YOU WILL NEVER GET PLATES OR A REG FOR YOUR CAR AND IF YOU TRADE A CAR IN AND OWE MONEY ON IT IT WILL NOT GET PAID OFF THE OWNER SAM IS A LIAR AND HIS CONSULTANT/GENERAL MANGER JOE IS USE LESS AND HAS NO CLUE ITS BEEN OVER 3 MONTHS AND I STILL HAVE NO PLATES
Arron Clark
GBGreat selection!!!! My experience may have been different than most because we worked for over 3 months to find the exact car I wanted.. Communication between all the girls in the office was fabulous.. The car arrived a few days later than expected, but everything was great.. Unbelievable car & service.. I recommend them all the time!!
J Dallas Parr
GBPurchased a car from the folks at… Purchased a car from the folks at Sunrise Motors. The front sales experience was nice. No pressure etc. Test drove the car with no issues. During purchase we asked the question, what if the car dies on the way home? The answer was we will help you all we can. Well, It died 1.5hrs into the drive home. Threw a code and went into limp mode. On Highway 80 this was not fun. Called the sales person and his first response was for me to get the car towed back to his shop on my dime and energy. If I owned this business I would have immediately contacted a towing company for this customer and got them a ride home. I looked under the hood and parts were disconnected under the beauty shield. Had to drive home 60 miles in limp mode. I then tried to get Sunrise Motors to help me but no luck. In the end it cost $200.00 at a dealer to reconnect parts and clear code. Sunrise Motors has not made any attempts to pay for this cost. Burned by the typical sales effort. Be prepared if something happens. You will be on your own.