Poor Management When Things Fell Apart Everything moved along nicely until a recall happened prior to shipping of vehicle. Suddenly communication came to halt. Then received a phone call from sales manager stating approximate timeline ordering and arrival of part. But then had to initiate a response three or four weeks later to learn part hadn't even been ordered by the sales manager, and would be eagerly ordered (again?). Now waiting for vehicle which may not even arrive before payment is due, and I haven't had a chance to drive it, test it out, etc. Hopefully this is not representative of future experience(s) for anyone, not just mine.

I purchased a brand new vehicle BE CAREFUL!!!!!! I purchased a brand new vehicle this year(2023) & was not advised that I had to drive the vehicle daily-until I received the vehicle in my possession. The vehicle has been a problem from May until now & there was no solution offered to assist me. The sales person lied, said he informed me & HE DID NOT!!! If you are NOT going to drive daily, be cautious before buying!!!! I hope this review helps others Buy your wheel chair conversion in your state

I have come to the conclusion that if… I have come to the conclusion that if you are in need of a modified vehicle, stay away from these guys. The staff is nothing more than a bunch of ill-prepared used car salesmen, with minimal knowledge of the needs of the people they profess to serve. I was sold a vehicle that is, in retrospect, unable to meet my needs (I am a tetraplegic), despite the salesman's best attempts to convince me otherwise. I was ripped off. Contrary to company policy, no measurements were ever taken. I fell for the assurances of the salesman. My bad. The real problem has been trying to resolve the issues. This is where the "used car salesmen" shine. I am trying to get a different vehicle that is approximately the same price but with a slightly larger layout. It has become a numbers game, having nothing to do with meeting the needs of the handicapped consumer. I will be chatting this situation up in (all) the various spinal cord injury forums, in more detail. In the meantime, stay away from Freedom Motors.

We bought a Chevy Silverado 1500… We bought a Chevy Silverado 1500 conversion and it has been the biggest mistake ever. It went through quality control twice and still I have to keep fixing stuff. They glue the magnets on everything to work with the sensors and they keep falling off leaving us stuck wherever we are till I can get it fixed. It leaks air really bad cause the door doesn't seal right. The salesman tweaked the front fender before I left their parking lot with it, the fender needs to be replaced but all they did was realign it so there's a big gap and it sticks out a 1/4". I had spent a night there just so they could fix the door so it wouldn't hit the fender. Then after driving 9 hours home it didn't work and I had to take it 2 hours to the closest repair shop. I'm very dissatisfied with the truck and how ive been treated by them about it. This is my first negative comment I've made but I felt I needed to warn ours about these issues. I think we have to pay so much extra for these vehicles so we can enjoy life with our situations and we should get a high quality product in exchange.

Not terribly impressed Looking back, I wish I would have gone through a different company. The people were nice, and helpful when I asked, but... - they told me the car would take 2 months and it took nearly 5 - the car took so long, I had to re-apply for the loan... the second time around they wanted $2,000 additional down, and my interest rate was higher. -the car arrived with many scratches and nicks... it's a brand new car! -the cars interior was dirty upon arrival... running my fingers across the dash... black!!! - the car had no directions on how to use the locking system or tie down systems that were actually useful. It took me 3 hours to figure out the tie downs and I'm still unsure... I feel like they should provide a YouTube video link or something. -the guy who delivered it didn't check an ID or anything... the cars battery was dead when it got here!!! A lot more went wrong than right in my opinion.