Freedom Motors USA

740 Watkins Road, 49015, Battle Creek, United States
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1.55
Based on 20 Reviews

5

0.00%

4

0.00%

3

15.00%

2

25.00%

1

60.00%
About Freedom Motors USA

Freedom Motors USA, Inc. (FMI) has been building and selling the safest, most affordable, and reliable wheelchair vans, mobility cars, and accessible SUVs for over 30 years. We offer a completely FREE, at-home product demonstration program to ensure quality customer satisfaction and a tailored consultation process at your convenience.

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David H Lane
GB

I regret that I spent $85,000 for a 2022 Toyota… I spent $85,000 for a 2022 Toyota Sienna conversion. We realized too late that Toyota dealers won't service the conversion van. We have had multiple electronic problems with blind spot monitors, cross track motion sensors and an emergency brake sensor. The company will not respond to my demand for a trade in or return. Avoid Freedom Motors. I wish I had known the problems we would have.

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John Leasure
GB

They make a good product but are price… They make a good product but are price gouging they people that need their products about 20 thousand over sticker they built the business on needs and now are greedy nothing for your trade in comparison for a new one very disappointed in them

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Adrienne
GB

What a huge disappointment What a huge disappointment! The initial conversations and virtual tour were very exciting. However, I’m still waiting for someone to contact me either by email or phone regarding my application. Not as professional as they look. I guess it’s good to shop around, and not put all your eggs in one basket. It pays to be courteous throughout the entire process, whether it’s favorable or not.

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Mabel
GB

Beware I used Freedom Motors(FMI) for a manual conversion of my van. I previously had a manual conversion by another company. I never heard a sound from my old van; no muffler noise or rattle from the Q'straints. Both vans are rear entry conversions. The FMI conversion van had a noisy muffler from day 1 of conversion and the Q'straints rattle over every small bump. The length of the front Q'strsint is not long enough to attach from the rear compartment; the old van did. To attach, I have to drape myself over the middle seat. It's not very convenient on a good day and then add cargo/groceries in the middle seat, and rain, wind and bitter cold with your butt literally hanging out the side of the van. I knew the original middle seats would be replaced but was not until delivery that the seats do not move or recline. Overall I'm disappointed with the result and know that they could have installed different Q'straints to eliminate the rattle and refused to rectify without additional cost.

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Jerry
GB

Sean was very nice and personable in… Shawn Carney salesman was very nice and personable in the beginning of our transactions as well as at the end. However in the middle I found it very discouraging when he never returned calls. At one point I really didn’t believe the sale was ever going to go through, so we contacted another vendor. Ironically, on the day of our appointment with the new vendor, I heard from Shawn. I would definitely recommend continued communication between sales and customers until delivery 6 weeks later.

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