Very disappointed in this company- how… Well first of all Justin was not the person that spoke to me or had any contact with me what so ever. He never returned my e-mail. And not I am not satisfied- I understand depreciation of a vehicle and let me tell you this one sat in the garage every day- was not out in the weather, was hardly driven at all for 5 months due to a surgery and Covid so put very few miles on it compared to normal usage. So there is no way an addition of less than 4000 miles took a vehicle from $35,000 to $17,000 no matter what you say. It is still in the very same shape now that it was when I received it so other than a good cleaning and going over it- is ready for any other person to purchase it! I feel you are doing an excellent job selling to people that you can take advantage of but doing nothing to help afterwards! And lets not forget months trying to get any answer from anyone there- and that was AFTER Covid and opening back up! Very disappointed in this company- how can I vehicle go from a price of $35,000 to only worth $17,000 a year later- with only 3,000 miles added on to it. That doesn't say to much for the quality of your work to lose value like that. We desperately needed this vehicle and I believe that was and continues to be taken advantage of. I no longer need this van as my husband passed away but now at least I won't be upset to lose his van as I can't lose that kind of money that is still owed on this vehicle. Trying to figure out why vehicles older than mine on your website are selling for such a higher price while mine is worth so much less.

Communication is key Communication is key. Especially when dealing with Freedom Motors and the VA. We were not kept informed during the long process. Our free gift came broken. But we are very happy with our vehicle! After purchase we couldn't get any response from anyone from Freedoms Motors about floormats, the 2nd key, or about switching out the wheelchair locks in the van. I would recommend Freedom Motors if u are local in MI where u can reach someone there but not long distance.

I purchased a brand new vehicle BE CAREFUL!!!!!! I purchased a brand new vehicle this year(2023) & was not advised that I had to drive the vehicle daily-until I received the vehicle in my possession. The vehicle has been a problem from May until now & there was no solution offered to assist me. The sales person lied, said he informed me & HE DID NOT!!! If you are NOT going to drive daily, be cautious before buying!!!! I hope this review helps others Buy your wheel chair conversion in your state

Not terribly impressed Looking back, I wish I would have gone through a different company. The people were nice, and helpful when I asked, but... - they told me the car would take 2 months and it took nearly 5 - the car took so long, I had to re-apply for the loan... the second time around they wanted $2,000 additional down, and my interest rate was higher. -the car arrived with many scratches and nicks... it's a brand new car! -the cars interior was dirty upon arrival... running my fingers across the dash... black!!! - the car had no directions on how to use the locking system or tie down systems that were actually useful. It took me 3 hours to figure out the tie downs and I'm still unsure... I feel like they should provide a YouTube video link or something. -the guy who delivered it didn't check an ID or anything... the cars battery was dead when it got here!!! A lot more went wrong than right in my opinion.

We bought a Chevy Silverado 1500… We bought a Chevy Silverado 1500 conversion and it has been the biggest mistake ever. It went through quality control twice and still I have to keep fixing stuff. They glue the magnets on everything to work with the sensors and they keep falling off leaving us stuck wherever we are till I can get it fixed. It leaks air really bad cause the door doesn't seal right. The salesman tweaked the front fender before I left their parking lot with it, the fender needs to be replaced but all they did was realign it so there's a big gap and it sticks out a 1/4". I had spent a night there just so they could fix the door so it wouldn't hit the fender. Then after driving 9 hours home it didn't work and I had to take it 2 hours to the closest repair shop. I'm very dissatisfied with the truck and how ive been treated by them about it. This is my first negative comment I've made but I felt I needed to warn ours about these issues. I think we have to pay so much extra for these vehicles so we can enjoy life with our situations and we should get a high quality product in exchange.