This is terrible and I haven’t even… This is terrible and I haven’t even rented from yall we had booked our reservation but upon reading that reviews were politely cancelled thank you for your reviews we knew it was sketchy

Terrible customer service Terrible customer service. Would not return calls after multiple messages were left. Hidden fees from what was originally quoted. Would not work with customer to resolve issues/complaints. Cars are not good quality. Edit: Thanks for the automated reply green motion on a public forum. But I’ve tried multiple attempts to contact you with no success. Your customer service, cars, the whole company is truly awful…a scam. I hope your representatives sleep well at night knowing their pockets are lined from all the hidden fees/charges that are handed to the customer.

I least a car with Green Motion last… I least a car with Green Motion last year while on holiday in Italy. The car had damage all around it, small dents and scratches, but nothing too severe, it was all noted on the paperwork. My deposit was 900 Euros and I was told it would be deposited back into my bank account within 14 days of the end of my trip. When I dropped off the car, I took pictures of it from all angles as it was very early in the morning with no one around. I have been trying to get a response from Green Motion for 7 months about the return of my deposit. I now have an email from them claiming there was damage on the vehicle and along with a damage report they sent a photo of scratches on a car of similar colour without any proof it's the same vehicle. I have learned the hard way not to trust this rental company, after 7 months they pulled this stunt. I will not use Green Motion again this year, they are clearly desperate to make money. Date of experience: 21 September 2023 Edit

FeelLike we were scammed. The staff was courteous, the car was excellent. Very dissatisfied when we arrived to p/u car , the insurance we purchased from Greenmotion thri Expedia was not acceptable to Greenmotion. We were told it was an additional $95 a day added to a the insurance we already paid for. Or we could not get the car. That SUX! Your company is at fault for deceiving people in there represention. Anyone reading this review, need to be aware before your standing there with no other ave but to pay the extortion money. If Grren Motion doesn’t like My review, change your policies or at least inform the people whom You are renting to.

We booked our car rental online thru… We booked our car rental online thru Priceline and when we arrived in Cancun we were told they didn't have any cars available at our 5pm reservation time and that they would deliver one to our hotel by 9pm. They never delivered a car nor did they call. We struggled to find transportation to our hotel and then they never did get us a car. We wasted 2 days of our vacation trying to find another car rental since it was high season. This is why we booked in advance with Priceline. Green Motion is NOT a company that is responsible nor reliable!!! Take my experience and DO NOT RENT WITH GREEN MOTION!