I least a car with Green Motion last… I least a car with Green Motion last year while on holiday in Italy. The car had damage all around it, small dents and scratches, but nothing too severe, it was all noted on the paperwork. My deposit was 900 Euros and I was told it would be deposited back into my bank account within 14 days of the end of my trip. When I dropped off the car, I took pictures of it from all angles as it was very early in the morning with no one around. I have been trying to get a response from Green Motion for 7 months about the return of my deposit. I now have an email from them claiming there was damage on the vehicle and along with a damage report they sent a photo of scratches on a car of similar colour without any proof it's the same vehicle. I have learned the hard way not to trust this rental company, after 7 months they pulled this stunt. I will not use Green Motion again this year, they are clearly desperate to make money. Date of experience: 21 September 2023 Edit

Wish I ran across this page before I… Wish I ran across this page before I rented my car for my son's birthday gift and Christmas present to Disney. Booked online and paid but had a horrible experience spent hours waiting for my car to be cleaned and ready for pick up after going back and forth with agents about additional charges ie $100 debit card charge and $50 Sun Pass charge. I was one of the lucky ones I guess after talking with many of the other frustrated customers who were also waiting for hours on Christmas Day with reservations but no cars. Lesson learned and paid for. DO NOT RENT WITH THIS COMPANY!

This is terrible and I haven’t even… This is terrible and I haven’t even rented from yall we had booked our reservation but upon reading that reviews were politely cancelled thank you for your reviews we knew it was sketchy

FeelLike we were scammed. The staff was courteous, the car was excellent. Very dissatisfied when we arrived to p/u car , the insurance we purchased from Greenmotion thri Expedia was not acceptable to Greenmotion. We were told it was an additional $95 a day added to a the insurance we already paid for. Or we could not get the car. That SUX! Your company is at fault for deceiving people in there represention. Anyone reading this review, need to be aware before your standing there with no other ave but to pay the extortion money. If Grren Motion doesn’t like My review, change your policies or at least inform the people whom You are renting to.

Single worse rental experience of my life Horrible experience, shuttle was dirty, staff was plain and simple not serving people as they sat in front of a busy line of other frustrated people. There is no way I will be renting from you again This is all on top of last second refusing to allow any insurance other than their own even when they explicitly state they cover car rentals in the US causing the car rental to cost us more than the flight and hotel combined. It's not a question of amount, I showed 3 insurance policies that each say they cover $2M in liability EACH for a base mustang. Complete scam and I would've never rented in the first place if instead of burying it in fine print on a piece of paper at the rental location they had just said that as I was booking Edit: They're lying in the response. I reached out to them and the branch hasn't even bothered to answer me yet. As I said do not rent from here, you would be better off crawling everywhere Edit 2: They refuse to do anything about it. They know what they’re doing and it’s all clearly by design to aggressively overcharge anyone who wants to rent from here. They’re hiding behind the fact that any individual location can print whatever they would like on a piece of paper to limit anything they want and you’ll only find out after you book a non-cancellable booking. The car rental costed me nearly double what my flight and hotel combined cost me if anyone is wondering just how badly they’ll scam you