gregory p marin
GBi purchased a used tranny i purchased a used tranny, the wrong one was sent, iI communicated with the customer service individual named Scott who stated in an email that a different one which was being tested for my vehicle would be sent soon, in which I replied I no longer wanted a tranny sent but desired a refund....I continue to get the run around and no positive response regarding a refund.....I do not recommend doing business with this outfit
bcs
GBHack job 4L60E rebuild Hack job 4L60E rebuild. Before I even used it I had another shop take it apart and they said maybe 10% rebuild at best. Ripped me off don’t make my same mistake
Erick Rangel
GBWorst customer support to date and no honoring of warranty. I purchased a certified / warrantied transmission. Shortly after installation I got a check engine light of p0700 error which per mechanic is related to transmission cylinoid. I reported this back to the company in which they responded once via email to have the error code checked out which I gave in the initial warranty query. No response after initial response. Went to BBB which was not able to get further response. BBB posted 'Customer not satisfied with the business response; BBB did not find business made good faith effort to resolve complaint.”. Off to Dept. of ag, trade and consumer protection. This was a major mistake on my part, should have went with another company that is honorable. I am now into the transmission for 1575 plus now I have to pay out of pocket to fix the certified/warrantied transmission. Terrible experience.
Keith Sternal
GBAbsolute crooks Absolute crooks. Two thousand miles after install (done 2x to try again with new seals to stop leaking around rusted output shaft) it has "Torque Converter/Clutch Solenoid Circuit" code, goes into fail-safe mode. AAMCO states rebuild necessary. Near impossible Warranty Claim process (requirements) even IF you didn't miss the fine print about the NEED to REGISTER for your WARRANTY within 10 days of installation. Just had to hear from F-head Scott rage at me how I didn't fulfill my end of the agreement, "Your warranty is VOID - and that's the end of it" and hung-up. I plan to pursue any and all ways to at least bring these scumbags to light. I'm retired, have the time, am tenacious about getting justice when mistreated/robbed. Any other takers?
Mark Davis
GBsteer clear of these BOZOS Ordered and received used tranny submitted for warranty and haven’t heard anything in 3 months. Called spoke to Dale in warranty dept they “can’t find my order”. 3 more calls same nonsense. DO YOURSELF A FAVOR AND STEER CLEAR-too many other tranny places to deal with these BOZOS!!!!their existence is their punishment