Consumer
GBDO NOT BUY FROM THIS COMPANY Transmission was delivered, only after a few calls. Once installed, the transmission was defective. I’ve called and emailed the warranty department multiple times. Still no replacement transmission. STAY AWAY FROM THIS COMPANY!
Glenna Phillips
GBBull Crap Company!!!!!!! I placed an order 15 days ago. 3x i was told by quality control (after a long wait time) that my transmission was just released and waiting for shipping. I could expect a tracking # by end of day. Nothing. It took a solid several days of calling and complaints to even reach a supervisor. They are reading a script to shut you up till you cancel the order so they can charge 25% of the total price just to anger you off. Horrible company. Horrible service. Wouldn't even give one star if i had option.
Teresa Sanders
GBvery disappointed I have been trying to reach someone in the warranty department since October 21st. I have left at least 8 messages that have not been answered to date. I would not recommend quality used transmissions to anyone.
Patrick zeine
GBsold bad transmission would not honor warranty paid 730.00 for used transmission within 2 month 3rd and 4th gears were slipping called Alex got a standard answer that proves they do not honor thier warranty do not do business with this new Jersey wrecking yard shop local
Erick Rangel
GBWorst customer support to date and no honoring of warranty. I purchased a certified / warrantied transmission. Shortly after installation I got a check engine light of p0700 error which per mechanic is related to transmission cylinoid. I reported this back to the company in which they responded once via email to have the error code checked out which I gave in the initial warranty query. No response after initial response. Went to BBB which was not able to get further response. BBB posted 'Customer not satisfied with the business response; BBB did not find business made good faith effort to resolve complaint.”. Off to Dept. of ag, trade and consumer protection. This was a major mistake on my part, should have went with another company that is honorable. I am now into the transmission for 1575 plus now I have to pay out of pocket to fix the certified/warrantied transmission. Terrible experience.