4WP won't answer their phones I wish I would have read these posts before ordering from them. They sent me the wrong part, and now won't answer their customer support line. I've tried calling all day and just letting my phone sit for hours. There's no message indicating how long the wait is, an option for a call back, nothing.... I've honestly never seen a harder company to contact. I don't believe there really are people at the call center, rather its probably just a number with an endless song to make you think someone will eventually answer.

I wish I would have read these reviews… I wish I would have read these reviews before dealing with this company. Good luck getting anyone from customer service to help. Still waiting on a refund for a product I never received and was returned back to their warehouse over two weeks ago. Finally got a customer service rep on the phone today and asked about the status of my refund and I quote "I do not have any information at this time, you should get an email soon" Purchase what ever it is you are looking at from literally anywhere else!!

Lies, frustration, and lost cash is the primary product. Accepts orders despite not having access to the parts. It took them 2 weeks to let me know that the bumper I ordered was not in stock "Due to global supply challenges" ... it's a steel bumper made in USA ... what a load. $850 - no bumper, no refund, an invitation to wait an hour on hold (literally an hour) to see what alternatives that they might have in stock. When I called they told me they were low on most parts as a result of the Easter Jeep Safari in Moab (like that is a new unplanned event or something). Loads of crap and frustration are the only products they are delivering on.

Don't buy from them! I ordered several parts spread out across multiple orders. Only received one of them. They took my money and never sent the rest. No email confirmation, no shipping info. Impossible to reach this company via phone, email, social media, etc. After waiting a month I had to charge back the purchases with my bank. They must be on the verge of going out of business. I can't believe they're getting away with operating like this.

Spend your money elsewhere Ordered an ARB summit bumper for my truck. Tried contacting them about the amount of damage the bumper showed up with, but there is no answer to emails or phone calls. Hours on hold and no answer on the other end. The damage was concealed prior to shipment by 4wp. The outer packaging arrived in tact from the shipper and large metal gouges were discovered after removing the outer wrapping.