Very poor customer service & communication I ordered a brake line on June 7. My card was charged immediately, and I received a confirmation of order with a message stating to allow 1-3 business for tracking information to appear. It is now June 27th, and I still do not have part. I have tried calling with no answer (left a voicemail explaining my issue and requesting a call back, which I never received), I sent 2 emails requesting an update, which were never answered, and finally sent an email 5 days ago requesting a refund which also has not been answered. I was able to order a brake line from Summit, received it in 3 days and saved $24, while receiving email updates from them at every step. Save your money and shop elsewhere...any where else.

Lies, frustration, and lost cash is the primary product. Accepts orders despite not having access to the parts. It took them 2 weeks to let me know that the bumper I ordered was not in stock "Due to global supply challenges" ... it's a steel bumper made in USA ... what a load. $850 - no bumper, no refund, an invitation to wait an hour on hold (literally an hour) to see what alternatives that they might have in stock. When I called they told me they were low on most parts as a result of the Easter Jeep Safari in Moab (like that is a new unplanned event or something). Loads of crap and frustration are the only products they are delivering on.

I wish I would have read these reviews… I wish I would have read these reviews before dealing with this company. Good luck getting anyone from customer service to help. Still waiting on a refund for a product I never received and was returned back to their warehouse over two weeks ago. Finally got a customer service rep on the phone today and asked about the status of my refund and I quote "I do not have any information at this time, you should get an email soon" Purchase what ever it is you are looking at from literally anywhere else!!

I spent over $3000 on Off road light… I spent over $3000 on Off road light bar, employees had no idea whatsoever as to how to install the lights. It is going to cost me hundreds of dollars to have their shotty work corrected, if you’re smart you will not do business with these people, I never will again!

Terrible customer service! Terrible customer service!! Can’t believe how bad this company is. Ordered 16 items that all said “In stock ships immediately”. They immediately charged my card and put everything on back order . It has been over 2 months and still have not received all my order and can’t get any customer service or get it canceled and my credit card charged back.