David Fisher
GBThe absolute WORST customer service The absolute WORST customer service. Their little man said things to me over the phone I can't even repeat here, but let's just say he wouldn't DARE say these things to my face. That's right - a "professional" company sent the WRONG engine I needed and argued with my mechanic that they sent the right one. Then, they took forever to finally pick up their WRONG engine (without any notice), then they only refunded LESS than HALF what was owed. COMPLETE FRAUDS....
Kbee Boudreaux
GBI see a lot of bad reviews and I feel… I see a lot of bad reviews and I feel for them people cuz I've had bad experiences elsewhere so I understand... I must have gotten lucky cuz I got a engine for a 2009 Lincoln MKS and it purrs like a new engine.... Idk much about engine but I know the one I got runs beautifully
T Hughes
GBBEWARE BEWARE, check BBB, this company also known as Remanns, SW Engines, Quality Used Engines, Southwest Engines is under Engine Shopper LLC and has 475 complaints with BBB in last 3 years and 208 in the last 12 months. Read reviews on Trustpilot also. DO NOT BUY FROM THIS COMPANY!!!!
Larry
GBSent corroded engine Sent corroded engine. Won't pick up the engine. All transfers are disconnected and you will hear the following; we'll send an email, we're just waiting on a bill of waiting, and fictitious supervisors. The mechanic called QUE within an hour of the delivery and said engine was so corroded the screws would break preventing installation. flywheel rusted, oil line rusted and corroded. I would like to from other customers if their attempts were ever resolved or did they have to go legal. I'll need to make that decision in the next week even if I break even. Thanks.
samir dharia
GBi really i wish i could give a minus… i really i wish i could give a minus star. Worst customer service. Customer service is horrible. They every time give you the response that they'll look into it but never get back to you. They kepp on transferring the phones to another depoartment and keep you on hold for hours. I am trying to get in touch with them since a month.