Items arrived promptly Items arrived promptly. The Volador is a very good small folding e-bike. I just wish the instructions for assembly were better, especially for the fenders. I figured out on my own how to connect the battery. It took some trial-and-error to figure out that the headlight gets mounted above the front wheel. Maybe just insert a sheet pointing to a Youtube video would help: I found one for fenders but not in combination with a rear rack.

Fantastic customer service Fantastic customer service. Fast response. Very helpful. Items shipped quickly and accurately.

Great bike, great company! We got two Voladors, and really love them. They are lightweight, but sturdy and very powerful. We live in a hilly area, and these bikes have no problem climbing some very steep inclines. The after sales service has been excellent. My rear light didn't work and they immediately sent a replacement. We had some questions about adjusting the derailer, and the service person sent You Tube links to do the adjustment. He also said that if the video didn't work for us, we could call him back and he would talk us through it. Throughout the shipping process we were kept informed about the status. One suggestion: could the clamp lock be included as part of the original purchase? It seems to be an important security safeguard. All in all, a great bike, well worth the money.

Love my Dolphin+ and excellent customer service! I was at first skeptical ordering from a brand I've never heard of. I've been looking for a compact folding ebike and the Dolphin+ checked all of my needs. I would like to acknowledge the customer service has been outstanding. From general questions, to issues or concerns, they've answered all my questions and provided solutions.Thanks again Qualisports!

The quality of bike is next level The quality of the bike is unparalleled- truly a premium mountain bike- nothing is compromised with the folding design. The customer service years after purchase and much use is just as good as day one. Thank you for the best bike and customer service.