Great communications Great communications, I bought a bike from here arrived on time. Professional and responsive.

Love my Dolphin+ and excellent customer service! I was at first skeptical ordering from a brand I've never heard of. I've been looking for a compact folding ebike and the Dolphin+ checked all of my needs. I would like to acknowledge the customer service has been outstanding. From general questions, to issues or concerns, they've answered all my questions and provided solutions.Thanks again Qualisports!

Locking Clamp different tightening nut and no shipping to Hawaii I received the clamp and it fits just fine and will do the job, but I haven't fitted it probably yet. The clamp is secured with a tamper proof star nut and not the small wrench as illustrated in the installation video. That is fine but I now have to buy the tamper proof star drive. The delivery was via USPS but for some reason do not send to Hawaii, and I needed to send via family on the mainland.

Great bike - need assembly manual The bike is great and exactly as expected or better. The instructions to assemble is a video, which runs too fast, darken when paused, and lacks detail...While the bike is 95% assembled, they really need a written document to go along with the user guide for folks who are not bike techs. They were helpful when sending a email with questions.

Love the bike Love the bike, great quality beautiful black paint. Real human support was easy to obtain. Company willing to support and help with my trouble. Will consider purchasing two more for family members in the future (after they sell eS ooters) and highly these recommend these bikes.