Great bike, great company! We got two Voladors, and really love them. They are lightweight, but sturdy and very powerful. We live in a hilly area, and these bikes have no problem climbing some very steep inclines. The after sales service has been excellent. My rear light didn't work and they immediately sent a replacement. We had some questions about adjusting the derailer, and the service person sent You Tube links to do the adjustment. He also said that if the video didn't work for us, we could call him back and he would talk us through it. Throughout the shipping process we were kept informed about the status. One suggestion: could the clamp lock be included as part of the original purchase? It seems to be an important security safeguard. All in all, a great bike, well worth the money.

Wonderful bike, very happy--but tough set-up Customer service was always attentive and helpful. Just got my bike 2 days ago, and took the first ride today--love it! Set up was a bit frustrating--the included tool kit did not have all the correct size allen wrenches for the job (but fortunately my husband did). The only reason I didn't give 5 stars is due to the very brief owner's "manual," which is really a pamphlet, and other sketchy diagrams/information. Had to watch and read several things online to figure out how to set up and operate the bike properly.

The dolphin needs more torque when… The dolphin needs more torque when using throttle, also needs faster acceleration, takes too long to come up to speed. The headlight wire is not long enough for proper installation of front rack. So you wind up losing space in front rack because of headlight. Other than those two issues it’s a pretty solid bike and decent value...

Awesome bikes! Purchased a Qualisports Dolphin+ after spending many hours of research, comparing different brands and reading reviews. Liked it so much, we ordered a Model 5 for my wife. The bikes are beautifully made and include things we see as important if you are considering an e-bike; hydraulic brakes and NO quick release wheels. These are both safety items we looked for and Qualisports is one of few mfrs that do both of these! Looking forward to many years of enjoyment from these bikes.

best customer service !!! The customer service with this company is absolutely fantastic. I can’t say enough about how over the top they were with helping us with our purchases. Today when it seems like no one cares about customer retention this company can show businesses how it’s done. Thank you Qualisports for helping us with our new Nemos! Perfect for our sailboat. Couldn’t be happier.