We received our bike defective Receive damaged - Customer service not very willing to just swap them so I said told them to pickup and refund me.

Actually happy with purchase!! because the… Our experience was great because the bike came really fast. Looks great and works, is intended to be main transportation Thank you

The bike chain was already installed… The bike chain was already installed when we received the tricycle. It was wrapped around the frame and no master link for removal. we needed to take it to a repair shop to be taken off. neither the printed or utube directions matched the tricycle. We incurred a $150 bill from the bicycle shop to assemble. Very unhappy with this company

Go with another brand Frame arrived bent in several places. Chain was too short. I needed to take out to a local bike shop to be repaired while assembling. Assembly took almost an entire day not counting repair trips. Go with another brand.

Unsafe bike Purchase two bikes. One was clearing mananufactured with a defect and after only a few months they do not stand behind there products. Better to look for other bikes that are not unsafe. Buyer beware.