Go with another brand Frame arrived bent in several places. Chain was too short. I needed to take out to a local bike shop to be repaired while assembling. Assembly took almost an entire day not counting repair trips. Go with another brand.

The bike chain was already installed… The bike chain was already installed when we received the tricycle. It was wrapped around the frame and no master link for removal. we needed to take it to a repair shop to be taken off. neither the printed or utube directions matched the tricycle. We incurred a $150 bill from the bicycle shop to assemble. Very unhappy with this company

Quality electric trike Quality electric trike. The build quality is top-notch. Starting with the trike being well assembled and packaged and the trike was easy to get going. I found they took extra steps to make it a stress-free setup. The trike performed exactly as it should

Terrible experience Terrible experience. Bought a bike that had a major problem. They say the right things with no real action to resolve the situation. I would not buy a bike from Viribus

Damaged goods Damaged goods. We so far have had our fenders, tires damaged, pieces missing, seat damaged (all upon receiving shipment. The battery gauge on one of the bikes only charges to two out of 5 bars even if we charge it fully overnight. We are currently working with the company to see how to remediate this. Other than that the bikes do look nice and for the price point seem reasonable. Not happy with the damages so far