So impressed I bought another. The packing on the bike was great, I could not have asked for better. Bike was easy to put together and the quality is impressive. So impressed I just ordered my second bike. Shifts and glides effortlessly. Thanks Viribus.

Great product but slow customer service We ended up buying 3 E-Bikes of different kinds. Very happy with all 3. Customer service is very good and very considerate of the customer but very slow to respond. Likely due to being understaffed.

Plus size woman’s seal of approval After spending months and months researching e-bikes I finally pulled the trigger on the Viribus tricycle, boy am I glade I did! Couple of fun facts, I’m a plus size woman who is also disabled and tend to have an issue with balance. Not one of those issues stand in my way with this bike! It was affordable ( in comparison to other bikes) not to difficult to assemble..and a blast to ride!..Now my only issue is waiting for the snow to melt so I can get out and have some fun!

Your product arrived damaged and… Your product arrived damaged and crushed! Wheels are not true,balanced and round. Missing bolts and nuts for accessories....batteries not up to standard....will not show charge levevel upon request from button on battery ? VERY!! DISAPPOINTED BY WHAT YOU OFFER...!!!+ EXPECT COMPENSATION FOR A NEW BATTERY....DIDN'T EVEN LAST 9 MILES!

Damaged goods Damaged goods. We so far have had our fenders, tires damaged, pieces missing, seat damaged (all upon receiving shipment. The battery gauge on one of the bikes only charges to two out of 5 bars even if we charge it fully overnight. We are currently working with the company to see how to remediate this. Other than that the bikes do look nice and for the price point seem reasonable. Not happy with the damages so far