Never received Metabeast pre-order Never received Metabeast pre-order. Paid $3000 in June 5 2023 and nothing no update. No communication. Bought a lot of bikes from Sondors, probably 10 or more. Now this. Horrible

I never received the item and was… I never received the item and was impossible to contact to customer service

Ordering/delivery/Finished Product The ordering process went great and the products delivered in a timely fashion. I have not yet opened the boxes but so far the process was excellent. We’re excited to get riding! Since putting the bikes together one screw was missing however they were great and shipped the replacement out very quickly! Online instructions very easy to follow. Love the finished product. Great job!

Perfect customer service Ever since I purchased my Fold X over two years ago, I’ve had nothing but wonderful service from Sondors. When I do need replacement parts, they come extremely fast. And if I need any advice, your customer service is above reproach. It’s been a joy dealing with you all, and I can’t wait for many more years of the same wonderful service.

The Best Bang for the eBike Dollar Absolutely the best bang for the eBike dollar. Beautiful designs. Quality name brand components. Fabulous customer service and support. I’ve owned 6 different Sondors and have enjoyed them all with no issues. Couldn’t recommend any products Sondors puts out.