David
GBExcellent experience Excellent experience, my wife dealt with this bike purchase for me and Everything was made easy by the pleasant and helpful man on the phone and emails that were answered immediately by Dan, the bike arrived two days after ordering. Highly recommend, excellent service from start to finish. Thanks
customer
GB‘Thank you’ for great service I just wanted to say a big, ‘Thank you’ to everyone at Leisure Wheels for helping me out and repairing my e-bike in record time so I could take part in a charity ride at the weekend. The team were efficient, knowledgeable and courteous whilst I waited for them to identify the fault and fix it. 👏🏼
Robin Moore
GBThe best customer service you will get! After a nightmare with 2 other cycle shops, whilst trying to purchase a Cube Stereo 140 HPC 750 Pro, I called Leisure Wheels and spoke to Sam, who was honest and upfront with me from the start. I ordered the bike on the Saturday expecting it to arrive in a weeks time, but i was called on Monday morning and Sam said there was one bike in the warehouse and it would be shipped on the night after it had been inspected and true to their word, it arrived on the Tuesday. The customer service and communication from Sam and Tom at the shop is second to none and i would highly recommend Leisure Wheels for anybody considering buying a new bike, absolutely top quality service!
sylvie roskrow
GBHappy Leisure Wheels customer After 18 months and 1600 miles am delighted with my Cube Acid 500 purchased from this Company. Two service prolems were quickly sorted and parts supplied under warranty, I have found Dan Bussom to be friendly, very helpful and easily contactable. Would throughly recommend this Company. Chris Redruth, Cornwall
Customer Ian Watts
GBGreat customer service. Purchased a BMC Teammachine slr from these guys. The bike was heavy discounted and sent next day delivery. There was an initial problem with the DPD delivery not associated with the shop, however the shop very kindly chased up the delivery for me. On arrival the bike was extremely well packed with absolutely no chance of it being damaged. The bike had been well prepared and was a case of just popping the bars, saddle and pedals on and after some personal tinkering was good to go. A great customer experience, I'd never used them before but would highly recommend them.