Mr Jason Perry
GB1st class after sales and support from LeisureWheels Bought at Haibike Hardnine 6 E-MTB in Jan 22 from Dan and Sam and after a few weeks noticed I couldn't get the battery removed the lock was jammed. The guys without hesitation provided correct tool and replacement lock and said if I couldn't sort they would have DPD collect the bike back to depot. 1st class customer service and the replacement lock I managed to fit worked perfectly. Highly recommend these guys for all your cycling needs, Brilliant all round
Mr Terence Olney
GBOrdered a new bike on Saturday and it… Ordered a new bike on Saturday and it was delivered on Tuesday. Heard many reports of damaged bikes being delivered and was really happy with the packaging by leisure wheels. Solid box and bubble wrap and enough of the bike built and extras fitted to make it really easy to assemble. Great experience thankyou.
Graeme MacDonald
GBCycle2Work Bike Leisurewheels were the only provider during this current climate that had the bike I wanted in stock in my size. Ordering using my Cycle2Work benefit was painless and quick. Got the bike through the post in great condition and working order. Had one issue with the rear wheel, But great aftermarket support from Sam and the team via email and the phone quickly saw that resolved with my local Bike Mechanic. I would definitely order again via them again and will be looking for some accessories to kit my new bike out soon.
Robin Moore
GBThe best customer service you will get! After a nightmare with 2 other cycle shops, whilst trying to purchase a Cube Stereo 140 HPC 750 Pro, I called Leisure Wheels and spoke to Sam, who was honest and upfront with me from the start. I ordered the bike on the Saturday expecting it to arrive in a weeks time, but i was called on Monday morning and Sam said there was one bike in the warehouse and it would be shipped on the night after it had been inspected and true to their word, it arrived on the Tuesday. The customer service and communication from Sam and Tom at the shop is second to none and i would highly recommend Leisure Wheels for anybody considering buying a new bike, absolutely top quality service!
Paul Astley
GBGreat experience! Placed an order for a bike for my partner Sunday morning and received it lunch time Tuesday! Speedy delivery, great pricing and the bike was packaged really well. Assembly was really easy and one super happy girlfriend! Highly recommend Leisure Wheels!!