Great experience couldn't of been… Great experience couldn't of been helped any better. EARL was polite dedicated and on top of his game. Definitely on his way to great heights with his career at Bike Berry. Thanks buddy

Alvin Seville deserves a raise The person I had a live chat with, Alvin Seville, was super nice and had just the information I need about the Laidback seat post. It was a surprise to be able to get right through to him and it says a lot about your company to have a guy like Mr. Seville representing you.

Need information on mag wheels or ebike conversions? Ask Alvin he knows I was just getting into learning about converting my bike to an E-bike and was clueless until I met Alvin. He, over the past couple nights, spent quite a bit of time answering all my questions and being very patient with me. LOL. There's a lot to know when it comes to these type of changes and he was very helpful with the mag wheels and exactly what I would need and it just made life so much easier. I may not know it all but I know what to get to make what I want happen thanks to Alvin. Thanks brother I appreciate you

I like bike Berrey I like bike Berrey, When I contact support I get a response quickly and from an actual person no automated can't email hears a link junk. Actual person and quick reply to emails is great!

I dealt with Earl early PST today… I dealt with Earl early PST today trying to order parts for our two bikes which I previously ordered friction motor kits for both. Earl was very patient with me as my order allowed for free shipping but my problem stemmed from the discount applied brought my order below the minimum $99. He had to explain the discount goes by the price before the discount is applied. Give Earl a raise, at least to the second floor! Thanks you guys, my motor kits get delivered today, looking forward to using them both as we’re retired, I’m 70 and need the help peddling! 🙂