Kelly
GBI purchased the Heybike Horizon based… I purchased the Heybike Horizon based on research that I did on all e-bikes and found Heybike had great reviews at a very competitive price when you look at the components that you are getting. Well after receiving the bike and riding it around I wasn’t disappointed at all. I actually purchased a 2nd one for my wife. I have also reached out to customer service a few times and they have been great to deal with and very responsive.
Michael Wilson
CAI have the Brawn and I absolutely love… I have the Brawn and I absolutely love it! I have put over 700km on the bike and there are no issues. One of the main reasons I went with the Brawn over other E-bikes is the dropper seat post. This is an absolute game changer which most e-bikes do not have sadly. Being able to change seat height on the go is a crucial feature. Riding at your normal height and then dropping it right down to comfortably sit at stop lights, or going down hill off road. This is so important and makes a massive difference in the riding experience. HeyBike made such a good decision to include this!
Rudy Agudelo
GBSolid Bike. Recommend Solid, versatile bike. Great reviews (written and Youtube). Delivery had some hiccups but customer service was exceptional (Ruby). I use the bike as a commuter and it handles great. Is great for tall people. Folds away neatly though it is heavy at 70lbs. Extremely intuitive, practical and user friendly. Handles steep hills well with light pedal assist (not breaking a sweat) or without at low speed.
Ed
GBRuby is the reason for five stars Ruby is the reason for five stars! I purchased 2 Ranger S bikes from a dealer near me. I soon after had a battery problem. The dealer gave great lip service for 3 months with no results. I finally went to Heybike online service site. Ruby asked some questions and asked for video of the problem. Ruby answered the emails in a very timely manor. Got my battery and learned a lesson My dealer (west coast kayaks) sucks! Ruby at Heybike support is awesome!
lee-ming
GBI just wanted to give a shoutout to… I just wanted to give a shoutout to this eBike company because I'm absolutely loving my eBike from them! It's made my outdoor rides a whole lot more fun and effortless, especially when tackling those uphill routes. The battery life is pretty impressive too, and it's got a super comfy ride. Overall, it's been a great addition to my adventures! 🚴♂️