The Hellios problem, the Bike Online problematic customer service First time I gave 4 stars, now I am going to change it for 1 star. After 200km my Helios A 8X began been knocking from headset. I did tied all the screws and the problem been hasn't solved. Tried to contact Bikes Online and no answer..every answer is robotic (phone,mail,chat) So my experience with them is really bad almost horrible...

Ordered a Giro Syntax Mips helmet I got a great deal on the helmet I purchased and the ordering process was super easy. Shipping was on time and absolutely nothing to complain about that as well

Three bikes and counting Found bikes online and polygon bicycles early 2020 when Covid was driving used bicycle prices through the roof. A d7 for my son was the first purchase which has taken an absolute beating without any issues beyond normal wear items; tires, drive train... He races motocross and has also qualified for amateur nationals in multiple classes racing super moto. He’s not gentle on his equipment. Late last year I purchased an n8e for myself and just recently an n7. My experiences with bikes online have been nothing short of great. I recommend them to anyone who may be looking for a new mtb.

Easy and trusting website with quality products! I had a great experience with bikes online from navigating their website, finding the bike I wanted to the shipping and taking delivery. The box came within 7 business days, had no shipping damage and the bike was neatly in its box. I put the bike together, gave it a little tune up and have ridden my bike for 6 long rides without any issues. I will continue to use them for my future business.

Great experience, great bike Everything went as hoped. Good company experience, ordering was easy and the process was simple and clear. The bike arrived a day early. And the bike itself? That's a different review, but suffice it to say that I am very pleased. It's better than I had anticipated. I am referring friends to BikesOnline.