No service, they avoid customers I attempted to purchase a helm in a certain color (matte black camo). When I received an email with another color (grey) on it I attempted to contact them to correct the issue. I left my phone number through their fake customer service phone number bot and instead of them calling me, they emailed me which I was on a trip not checking my email. Then they just closed out the ticket as resolved without ever calling me. I attempted to call multi times and they have never returned the call.

Great bikes Great bikes, at unbeatable prices and awesome customer service. I’ve bought 5 bikes in the past few months and any costumer service or warranty issues were resolved in a professional and prompt manor.

Excellent Online retailer focused on quality, value, and service Bikes online is a great online retailer helping people get into the sport of cycling or continue to improve their experience while lowering the bar to enter the sport. The quality of products they provide for the price is unmatched in the market and they continually work to expand their partnerships and offerings to valued customers. I am very thankful for them that they are not profit hungry and focus on quality, price, and customer service which is also very good and responsive.

Awesome bike and great service Awesome bike and great service. Has a problem during the purchase, but was resolved quickly and efficiently through phone calls and emails.

My experience with bikes online was… My experience with bikes online was amazing. I added the bike to the cart, filled everything out. All I had to do was hit purchase, but I left it on that page for over 5 hrs. Got an email they were holding it for me. I got a call from Juan to see if I was having issues with anything or second thoughts. I then explained to him, that I have a wife and you don't hit that purchase button till she says yes. Finally I had permission, this company was so great to work with, answered any questions I had, and they watched the shipping until it arrived at my door step. They contacted me multiple times when the package was delayed a day. Even contacted FedEx. The people were wonderful, and I couldn't be more happy. Thank you and I am grateful for my experience. You all were wonderful