absolutely worst experience ever purchased a 2 bikes directly from the web ( not amazon, NOT available at the time), first one received in couple weeks and after initial fun (one afternoon) never to turn on again, no updates on the second one in the third month ?? tech support over chat or email super polite and apologizing but takes days for each respond and clueless. They have ZERO support inUS. i'm in 9 weeks at this point and rhey cant even say what went wrong. Highly NOT recommending and kicking myself for not going with more establish brand ... update.march 3rd, 2022 ZERO help from manufacturer, in the 4th month from purchase day, got 1 broken bike, 2nd one newer delivered and no update at this point, absolutely avoid this product or be sure you fully covered by 3rd party warranty, whole experience is a nightmare and PayPl resolution center is a joke. You hope to be more fortunate than Me if ordering Eahora product.

No real problems with Juliet I've contacted Eahora three times about questions and issues with my Juliet and they have responded within 2 days on each. The explanations/service provided are adequate and I hope they continue to be. The bike is a beast and easily goes 100 miles on a charge.

Our Eahora x7 plus bikes performed… Our Eahora x7 plus bikes performed GREAT as we took them to MEXICO and did the 52 mile ROSARITO to ENSENADA organized bike ride. With a lot of up hills, we pedalled at the start down the coast without the batteries turned on to save in case they ran low but to our surprise and Overwhelmed ENJOYMENT ! We did not need to as they flew down the course and up the steep " EL TIGRE" mountains with plenty of battery life left. Me my wife and brother will do it again this year with the confidence on our X7 plus bikes knowing they are proven and awesome! Thanks for building the fun into bikes after age 60 again.

Awesome bike/Awesome Customer Service There was an issue with the shipment and the wonderful customer service (Lisa) assisted me all the thru the process and swiftly settled it and made more of a happy customer. As for their products all I can say is the M1P is a well built electric scooter and everywhere I go, I am detailing where and how much I paid for it. It's a awesome bike

Eahorascooter.com -DO NOT BUY I bought a Mangosteen brand scooter from the Eahora scooter website. Within a very short space of time the bike dangerously lost power in the middle of the road and repeatedly did so. Over the space of two months there were roughly 80 emails - I had to dismantle the bike and replace parts they sent. They got me to splice cables as one part they sent was incorrect. They wanted me to drill holes in the frame and swap cables etc. Then they simply stopped communicating when things weren't working. I have now initiated court proceedings as I'm out of pocket to the sum of thousands of dollars. I have a useless bike taking up space in my house. Do yourself a favor and avoid buying these extremely poorly engineered bikes with exposed electrics. I will warn people about Mangosteen and Eahora on all review sites across Europe, US and Asia to make sure people don't have the same horrible experience I have had. For a company to simply stop communication highlights the pathetically poor quality of the company. I will provide regular updates on the court proceedings to let everyone know how Eahora and Mangosteen treat their customers. Watch this space!