Worst company ever Worst company ever. The only phone support is someone taking messages. Email support are just copy and paste. They also tell you that they charge a return fee and don't for return shipping. On a new defective bike!? I am serious. This company are fraudsters. Bike's shocks are fake and do nothing. Wire's stick out of the control box. One of which was a bare wire. Handlebar post is never tight. Rear brakes constantly squeel. Battery and cheap plastic connect is only 5 inches from the ground. BIG FIRE HAZARD. Reported to Amazon. Super confused. They need to be shutdown. They are fraudsters.

Too good for this price I've been riding an eahora azarias for 6 months and I just hit 800 miles on my odometer. Absolutely loving it. 48V 18Ah battery gets me for days commuting in city before I have to charge again. No other bike at this price range will give you the range (50-60 miles with moderate pedaling at PAS 5, which is the fastest option) and the speed (30-32mph tops) as well as the rear suspension for smooth rides. I went into 10 inch potholes with this thing and it didn't even care and kept riding smoothly. Brakes perform really well for a mechanical disk brake too. The flashlight is decent, but I'd recommend buying an additional high-mounted flashlight. Something like CATEYE 700 which will bend the light square like a car headlights so as to not blind incoming vehicles

Eahora scammers While the bike itself is somewhat nice it lacks support from the manufacture. I would suggest to anyone buying anything from eahora that you should not trust them to support their own warranty. They continue to refuse assistsnce on their products. I purchased one from Ebike market place and received it damaged and the MCO improperly filled out. Its going on 4 months now to get the parts to repair the bike as well as a properly filled out MCO. The warranty will run out before i even get a chance to ride it. If you plan on riding it on the road dont waste your time.

I would give ZERO stars if I could I would give ZERO stars if I could. This company is a SCAM! Received the C100 with brakes dangling. Contacted Eahora… mind-numbing responses that made no sense. I was so frustrated I just went and got them attached. It was well within the warranty period but they wouldn’t pay the receipt because it needed to be done at their center, 6 hours away!!! Who can drive 6 hours for a simple brake attachment? (Both tires blew within a few months, not covered - that’s not a big deal but still.) Next, my battery lock won’t work, and I’m stranded. I looked into it and found a big crack on the inside! The battery could’ve easily fallen out while I was riding! Again, within the warranty period, but, nope! Won’t cover it!!! I was so mad!! How is a crack on the inside of a battery casing MY fault?? When I finally got past my resentment and bought another one to install, I saw how cheap the part was and realized that’s how they make their money. These parts are meant to break, and you can’t get them anywhere else. Oh!! And this is what they told me… it’s your fault for taking the battery out! What?? They literally market the bike as being so convenient you can take the battery in and out! WHY I trusted them one more time, that’s on me. A simple bike rack - easy right? Well, the perfect photos don’t quite match with the 50 parts shoved in a box and thrown at my door 3 weeks late with NO instructions!!! How do you throw a ton of tiny parts at someone and don’t give them instructions?? There’s not even online instructions, just a video, no words - cause, why would you need words!!?? - it’s just music and a guy putting together all these tiny parts and literally blocking the assembly areas with his hand. Write to Eahora, demanding my money back. They act like they can’t read the words, “I want a refund”. After two weeks fighting with them, I went and opened an investigation in PayPal. The second I mentioned it, they suddenly offered to refund me. I HATE this company!!! Any decent cyclist wouldn’t be caught dead on one of these bikes. The bikes are cheap, the parts are cheap and Eahora could care less if you live or die, they won’t refund you. NEVER again!!! Getting a real bike from a reputable company next time!

Eahorascooter.com -DO NOT BUY I bought a Mangosteen brand scooter from the Eahora scooter website. Within a very short space of time the bike dangerously lost power in the middle of the road and repeatedly did so. Over the space of two months there were roughly 80 emails - I had to dismantle the bike and replace parts they sent. They got me to splice cables as one part they sent was incorrect. They wanted me to drill holes in the frame and swap cables etc. Then they simply stopped communicating when things weren't working. I have now initiated court proceedings as I'm out of pocket to the sum of thousands of dollars. I have a useless bike taking up space in my house. Do yourself a favor and avoid buying these extremely poorly engineered bikes with exposed electrics. I will warn people about Mangosteen and Eahora on all review sites across Europe, US and Asia to make sure people don't have the same horrible experience I have had. For a company to simply stop communication highlights the pathetically poor quality of the company. I will provide regular updates on the court proceedings to let everyone know how Eahora and Mangosteen treat their customers. Watch this space!