Not satisfied with the service and support Poor communication from Management. No evidence can be provided for the customer on the car's condition before delivery and there is no way to get the photos of the car before delivery. Pickup and drop is a hectic thing we need to spend our money on both cases. No proper response for maintenance issues. The mobile app is useless other than the miles calculation. Customer support is giving false commitments that are never fulfilled. Sudden changes for terms and conditions and if not agree we need to return the car.

Red Ram Truck My experience with your customer care representative was fine. However I love the look of the truck that I received however it smells like weed and it shakes as if the transmission is going out. However it would be great if these things were fixed. The truck also has a lot of paint on the back with a piece of it hatched plastic broken. Other than these things it’s great.

Raquel is great to have on the front… Raquel is great to have on the front lines to deliver a warm and positive experience. Flexcar is a great option to save money on a daily commute that may be out of reach with public transport and certainly cheaper than ride-sharing everyday.

The driver Annika who delivered my car… The driver Annika who delivered my car was nothing but awesome. She was very nice and professional. She apologized for any inconvenience, but there were none. I want her all of the time. Thank you flexcar for this wonderful, pleasant woman. Great asset to your company

Adding miles is way too expensive as a… Adding miles is way too expensive as a price!! Then you have to pay initially s high rate to even get the car, then a recurring annual yearly fee on top of that, THEN your monthly rental fee.. and THEN you are not given enough miles to really travel so you are charged several times for additional top up added miles!! It is cheaper to just rent a car from your local rent a car place, like enterprise, etc to avoid all of the crazy fees. Oh, and by the way this is just for a super basic car - not a luxury car, not a sports car.. I'm talking about for a Mazda, Acura, Honda, etc.