Jalen was super helpful and friendly… Jalen was super helpful and friendly Thanks for answering all my questions and making the process easy

No help at all. We needed to cancel our reservation on June 3rd to June 11th, due to having issues with the sale of our home. I called to ask if we could reschedule in September, but you had no reservations for us. Colin had stated that you had no reservations from August 24th till the end of the year. I can't believe you had nothing for us one way. My opinion is you just didn't want to deal with us. I've see your advertising and your are blowing smoke up every ones, you know what. I wouldn't recommend your company to anyone to rent an rv. Thank you for nothing.

Great Customer Service from Heath I called CruiseAmerica to get some information about a tentative trip for this Fall 2024. I was fortunate to speak with Heath Lowrey who gave me all the information I needed plus giving me suggestions so I was able to make our reservation. Health was knowledgeable, helpful, and friendly. His fabulous customer service was greatly appreciated. His is a wonderful asset for CruiseAmerica. Thank you, Health

A C25 RV was an excellent choice for our USA roadtrip We booked our RV through Camper Days in the UK From first contacting them they were very helpful even when I had to change the pick up date. All the communications were very clear and making the payment via a bank transfer was straightforward. Cruise America contacted us prior to the pick up date with useful information and videos to watch. We arrived at the Los Angeles branch a hour early due to haviing to check out of our hotel, but the staff were very accomodating and we didn’t have to wait for long. The pick up process was very straightforward. We'd ordered the kitchen, bedding and towels packages there were some items missing but we were told to buy them and keep the receipts and we'd be refunded at the end of the trip. We had a couple of issues with the van, the glass in the passenger wing mirror was rattling and we didn't have the correct sewer fittings for the RV sites we were staying at. I contacted the assistance line and they said to buy what we needed and we would be refunded. The RV itself was clean and very comfortable for the two of us. Everything worked as expected and we made use of the generator, heating and air con. In total we travelled just over 1500 miles in it. The returns process was very straightforward I gave them a list of what we'd purchased along with the receipts and the total was added to our refund. We thoroughly enjoyed using the C25 RV for our USA roadtrip.

Staff is pleasant and polite Reservations were easy, helps to know what you want in first place. I did my homework.