Elizabeth
GBOverbooked us and cancelled our 9 month… Overbooked us and cancelled our 9 month long reservation, 2 days before our trip! Never again.
RBull
GBI had to delay I had to delay, then cancel my reservations. Customer Service was amazing. I canceled on the 4th & received my refund on the 6th. Thank you for making it so easy & I will definitely rebook in the future!!!
Christine
GBNo help at all. We needed to cancel our reservation on June 3rd to June 11th, due to having issues with the sale of our home. I called to ask if we could reschedule in September, but you had no reservations for us. Colin had stated that you had no reservations from August 24th till the end of the year. I can't believe you had nothing for us one way. My opinion is you just didn't want to deal with us. I've see your advertising and your are blowing smoke up every ones, you know what. I wouldn't recommend your company to anyone to rent an rv. Thank you for nothing.
RAYNELLE HAYES
GBJalen was super helpful and friendly… Jalen was super helpful and friendly Thanks for answering all my questions and making the process easy
BRENT FORD
GBHeath was great Heath was great! He was responsive, gave expert help and options to make sure we got the RV and package that best fit our needs. I previously reserved a RV online and now wish I would have gone through Heath. It's rare to prefer a phone reservation over the convenience of online, but the experience was that good. Also, sending contact information and stating that we can reach out with any questions or help, awesome customer service.