I should have looked here first I should have looked here first. I found the correct replacement part because this site had a handy guide that told me the replacement part # for these model #'s is... Unlike the 1st site I ordered from their criteria for ordering was how many cu ft and is it a 2 or 4 door refrigerator. It only took 3 days to get here and I installed it without any drama

Doesn’t work I assume the circuit board you sent is good but after following the instructions carefully, it still doesn’t work. I had an online person here who was helping but that person has stopped responding.

Lack of communication follow up I appreciated the timely shipping of product and notice of one item being back ordered July, 22, 2023. Since then, I have called and left a message twice and emailed once, all without an update for my last item. Now it is August 29, 2023 and no word.

I contacted 2 rv dealers looking for… I contacted 2 rv dealers looking for replacement shelves for my Norcold refrigerator. Both said their suppliers were unable to get them. Morgan from Norcold Express was able to help me. She was a pleasure to work with. I would highly recommend her to anyone seeking Norcold parts.

I have not received the part I ordered I have not received the part I ordered. I have also not received any update on the part as far as when it is going to be shipping or any tracking number. I have tried calling and all I get is voicemail. The person who this was outsourced to does not respond and by chance when she does it takes weeks. Poor customer service