Great to work with My organization has worked with Chris M. at Coach USA multiple times for trips from NJ to DC. They have been incredible to work with. Always on time, flexible and with the cleanest busses. We look forward to working with them again.

Coach America to the Rescue! Coach America was able to accommodate two last minute trips when another charter company canceled our trips with little notice. Every communication was professional and prompt, buses arrived on time and the trip was a huge success. Thank you for coming to the rescue! It's been a pleasure working with you.

Subpar Experience, But Effort to Rectify After We did not have a good experience with Coach America. Our bus was entirely too hot. We needed to ask the bus driver multiple times to please turn the air down, and eventually to just turn the AC on. The televisions didn’t work, so our bus full of children couldn’t watch the movies we planned to watch. The toilet in the bathroom was super shallow, which really freaked out our toddler. The bus was late to pick us up at the end of the day, so we got home later than we had planned for. Dylan from Coach America did reach out to me about this review almost immediately. He shared that this was likely a subcontracted bus and driver and not one from their actual fleet. He seems extremely passionate about this company and the quality they are known to provide, which is not indicative of this review. He also offered to make a donation to our organization, which certainly goes above and beyond thoughtful and was certainly not my intention with my review. If we were to need their services in the future, I would feel comfortable giving them another try provided they can ensure that we will be provided with their bus and staff.

Large group airport transfer Coach America took care of our large school group and transported them to and from the airport during a very busy holiday. They were on time and made it easy to contact the driver. We were given driver contact information the night before. Coaches were clean and comfortable and Leon made the process easy. I would definitely recommend them to other agents.

Coach America provides that high level… Coach America provides that high level partnership with World Class service. Coach America has been working with us for some time now. Would recommend to any of our clients, referrals and business partners. Very flexible with long/short term service, last minute alterations to scheduling, increase of service, quantity of vehicles needed from black service to super coaches and any other requests we pass their way. A Class service !!!