Do not use this company! This company was trying to charge me another $600 for insurance and rental deposit. I already paid for insurance and they wouldn't listen. I never ended up getting the car that I already paid for and I ended up having to pay for transportation repeatedly on my trip. Overall this company cost me hundreds of dollars and caused lots of stress! If I could give no stars I would have but you have to give at least 1. I will never rent from this company again!

Pick up, and drop off Very timely outside the airport, and very short, but well done check of the rental vehicle to label all of the scratches prior to my taking off with the vehicle. The Subaru ran very well, had plenty of space, and was a fun vehicle to run over the mountains and Lake Tahoe.

Everything went fine in the process of… Everything went fine in the process of getting a rental car, the paperwork is not great in signing, but at the end everything worked out.

Easy process to get car Easy process to get car, no long lines. Same with the return. Car could’ve been a little cleaner inside and out. Otherwise it was a great experience.

Great Service and Five-Star-Fleet I could not be happier with the service and hospitality I received from Rent-A-Wreck in Reno. They were the only company that had a 15 passenger van available during the dates I needed one. To make things more challenging for them, my flight arrived after their office was closed but Jerry accommodated my request to leave the rental at a safe location ready for me to pick up. All I had to do was take an Uber to it (small compromise I was okay with). The vehicle was clean and in great condition. All in all, I will definitely use this company again next year when I come to Reno.