Price and terms and conditions not respected They deal with a third party that does not honor the terms and conditions listed by rent-a-wreck. I was asked to pay between 300$ and 500$ USD more for insurance coverages. No other rental company in Costa Rica has forced me to take out insurance other than third party liability (which is supposed to be included in the price you pay through rent-a-wreck. I chose this company because the deposit was supposed to be of 250$ maximum (again, as per the terms and conditions of Rent-a-Wreck). However, the third party was asking for 500$ up to 3000$. Be aware that the price quoted on this website is not what you will end up paying. Do not pay in advance if you wish to complete a reservation.

I had a great experience with not only… I had a great experience with not only the staff on the shuttle but in office. The car itself was small but worked out perfect for parking at the Cubs game for three of us. I would definitely rent again at this location and opt for a bigger car if there will be more people I am traveling with.

Do not use this company! This company was trying to charge me another $600 for insurance and rental deposit. I already paid for insurance and they wouldn't listen. I never ended up getting the car that I already paid for and I ended up having to pay for transportation repeatedly on my trip. Overall this company cost me hundreds of dollars and caused lots of stress! If I could give no stars I would have but you have to give at least 1. I will never rent from this company again!

Pick up, and drop off Very timely outside the airport, and very short, but well done check of the rental vehicle to label all of the scratches prior to my taking off with the vehicle. The Subaru ran very well, had plenty of space, and was a fun vehicle to run over the mountains and Lake Tahoe.

Car was great, not ready on reservation day Car was great, however it was not ready until the second day we were there. In the grand scheme of things, not a big deal, but it would’ve been nice to have taken delivery of my car on day one The staff was fantastic.