Great customer service I was admittedly nervous booking through expedia and then discovering my rental car was not at the reno airport, but a 5 minute drive away or 48 minute walk. The people who work there are so friendly and easy going though! They drove me back to the airport in the sane car so I didn't have to unload the car and then load all my luggage up in a shuttle. Two days before I picked up the car the weather also went from sunny to chance of snow and it was so easy calling them up to upgrade to an and vehicle! Would definitely use em again!

Rented in Mexico with a big liability… Rented in Mexico with a big liability surprise. This has and continues to be a hidden fee in Mexico. I wasn’t the only renter in the office who was placed in a situation. I had rented though Orbitz which had liability insurance along with the rental. But was told it wasn’t enough and had to purchase the required Mexican liability insurance at the time of rental. New to me. Both priceless car rental and Orbitz pointed the finger at each other. Both said they had no control over what happens and is advertised in another country. That’s total BS. They have contracted with each other to sell and have sold these rental cars. They both know very well what the regulations are. If they don’t they should so they can tell their consumer what is required. This is a huge revenue earner at $50 a day for the Mexican rental companies. Shame on you for cheating your customers and leaving them stuck with no other alternative.

Overall great experience We had some issues getting our vehicle. The email from the distributer in Larnaca went to my spam folder so we had some miscommunication. They were extremely nice and helped us get our vehicle. They were very accommodating with our early departure time. Overall great experience.

This company is so bad This company is so bad. They quote $30/day but the required charges end up being $80/day. Their practices are borderline unethical. The customer experience is dismal so you might as well go ahead and pay for Enterprise.

Price and terms and conditions not respected They deal with a third party that does not honor the terms and conditions listed by rent-a-wreck. I was asked to pay between 300$ and 500$ USD more for insurance coverages. No other rental company in Costa Rica has forced me to take out insurance other than third party liability (which is supposed to be included in the price you pay through rent-a-wreck. I chose this company because the deposit was supposed to be of 250$ maximum (again, as per the terms and conditions of Rent-a-Wreck). However, the third party was asking for 500$ up to 3000$. Be aware that the price quoted on this website is not what you will end up paying. Do not pay in advance if you wish to complete a reservation.