Great Company but could have been better... Overall experience was great the only reason I am not putting 5 stars was because I was told to return the car at 5AM and the location was closed and my flight was at 6AM so i was stressing the whole time about me missing my flight and what to do with the car. No instructions were given as what to do with the car if it was closed. Luckily someone showed up at 5:20 ish and I was able to return the car and I was given a ride to airport where I had to rush through security to catch my flight.

Convenient and friendly service, cars not in best condition The check-in, check-out and shuttle experience were all wonderful and the cars are less than 5 minutes from the airport. The car however was in dissatisfactory condition both inside and out. Every seat was covered in stains, and there were scratches and dings all over the outside. When I asked to switch cars I was told there would be an up charge. Okay for the value, but wish the cars were better.

Pleasant & Courteous First auto should not been in service bad front tire , return after drove 10 miles . The people there apologized & replaced with another auto. The staff was excellent & pleasant to deal with , this was the 2nd time renting & will rent from them again.

I Tried It and Like It I tried Mega MC because the rates were lower. I read the reviews and took a chance, even though I'd never heard of the company. It came to my surprise that everything went smoothly, from my airport shuttle pickup to checking out. My car might have needed a little servicing, but overall it ran well. We plan on a return visit to Charlotte, and if they have cars available, I will certainly give them a call.

The customer service was terrible and… The customer service was terrible and the young lady was being racist. She kept taking me through all these changes about insurance even though my information was on file. Also telling me the car was brand new and I would be liable for damages. I have rented from them before so was in good standing. My flight was delayed which caused me to be late to pick up the car and they charged be $15 extra per day for being late even though it was out of my control. I feel like that totally could have been waved. I will not ever rent from this establishment again. The best part about dealing with them were the drivers. They both were courteous and friendly