customer
GBThis company really worked hard to make… This company really worked hard to make sure my reservation went smoothly even though i had a rough day. Great customer service i purchased there full protection thank goodness i did it was less hassle when i had flat tire i highly recommend renting from this company
JOHN
GBDeceptive Practices-Unprofessional First, the rental car company took forever to send a shuttle. Second, they are running a scam where they refuse your insurance and force you to double the reservation price with their insurance. They change the price of their cars on a minute to minute basis. A manager who wears American eagle Outfitters Apparel and looks 23 with a greasy beard greets you when you need help. A woman who looks like a crime boss family matriarch paces around the place on a phone looking like she is responding to creditors. You should not trust these people.
Joseph
BBConvenient and friendly service, cars not in best condition The check-in, check-out and shuttle experience were all wonderful and the cars are less than 5 minutes from the airport. The car however was in dissatisfactory condition both inside and out. Every seat was covered in stains, and there were scratches and dings all over the outside. When I asked to switch cars I was told there would be an up charge. Okay for the value, but wish the cars were better.
Fred Scott
GBMy flight was delayed until the next… My flight was delayed until the next day. I came in at 6 am on a Saturday but your location was not open. Your customers service representative kept telling me someone was coming to pick me up at aisle 1. I called for 2 hours. After I paid $30 for a taxi to get to your location. Where I was not reimbursed for my spending. I was charged a extra $120 dollar for my rental. Customers service person working at your location stated that the vehicle I reserved was no longer available compact car however my purchase was with priceline.com was for the vehicle or similar. The location looks like a shake or abandon building with unprofessional workers inside. Get t shirt or something so people would know you work for company. I will never refer this company for any rentals. I would like a refund asap.
Crystal
GBNo Air Everything was good when we arrived to the business. Great customer service and fast. However when we returned the shuttle van had no air conditioning it was HORRIBLE. That five minute ride to the airport was terrible no air and my grandson literally had to change his shirt once we arrived to the airport. No one should ever adore anything like that. When we complained the drive just said sorry 😞