If I could I'd give negative 4! If I could I'd give negative 4! Wasted hours of my vacation and the car was dirty and stunk like perfume. Made my eyes water. Worst ever experience. They didn't even check me in! Gave me a car with zero gas and told me to fill it! Then lights on dash. Couldn't get hold of anyone for customer service. Do not use this company! Not worth the little you save. Go with mainstream company save your vacation!

I cancelled the additional driver I cancelled the additional driver , several calls until someone answered. I was not informed we would be charged for the additional driver. The person I spoke with said, we will eliminate the charge. I get my visa statement today, it was NOT eliminated. I called and spoke with. Woman who hung up on me. I called back, it was immediately hung up. Then tried another #, recording said they are not taking calls at this time. Not happy, cannot recommend this company, plus they are not at the airport, making it difficult to get there.

Good car…HORRIBLE customer service!!!! The car was great, new and well maintained and the price was great for the few days I needed it. It was when I needed to extend my rental and could not get a receipt for the extension that I began to have problems. The front desk on site couldn’t give me a receipt, I never received and online receipt, and have MULTIPLE times tried emailing and calling the customer service line only to be hung up on EVERY single time. If you need a receipt for reimbursement of any kind, don’t use this company…no one will ever respond!

The worst car rental place I’ve ever… The worst car rental place I’ve ever experienced. The employees were rude. The cars were disgusting. The first car they gave us smelled like urine. We were literally gagging. The 2nd car was scratched, dirty and smelled. The inside wasn’t clean either. DO NOT RENT A CAR FROM HERE!!!

Drivalia 👎 DREADFUL service Drivalia 👎 DREADFUL service I wish I had read the reviews before purchase. I am being pursued for £30 which I have been told is because I went over the border in N Ireland. I was not formally asked what my travel plans were however I did chat with the representative at pickup to outline my trip. Upon return of the vehicle I was told that because the desk staff did not record my plans that I would have to pay a penalty. UNBELIEVABLE !!!! I was also forced into taking unnecessary insurance and the car was a death trap - insufficient pressure in both front tyres and lots of mechanical alerts on the information display.